Journal of Management Research

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Trust in the Workplace


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1 Newcastle Graduate School of Business University of Newcastle Newcastle, NSW 2300
     

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This paper reports on the findings of a study on trust in the workplace. The study was undertaken within a large local government organisation early in 2001. While the authors recognise that it may be foolish to believe that any organisation can enjoy complete trust amongst its workforce, this paper argues that the presence of certain interpersonal and organisational characteristics results in greater levels of trust, even within the context of organisational constraints. In this case these characteristics involved perceptions of support at the interpersonal and organisational level.

Keywords

Grounded Theory, Interpersonal and Organizational Support
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  • Trust in the Workplace

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Authors

Julia Connell
Newcastle Graduate School of Business University of Newcastle Newcastle, NSW 2300
Natalie Ferres
Newcastle Graduate School of Business University of Newcastle Newcastle, NSW 2300
Tony Travaglione
Newcastle Graduate School of Business University of Newcastle Newcastle, NSW 2300

Abstract


This paper reports on the findings of a study on trust in the workplace. The study was undertaken within a large local government organisation early in 2001. While the authors recognise that it may be foolish to believe that any organisation can enjoy complete trust amongst its workforce, this paper argues that the presence of certain interpersonal and organisational characteristics results in greater levels of trust, even within the context of organisational constraints. In this case these characteristics involved perceptions of support at the interpersonal and organisational level.

Keywords


Grounded Theory, Interpersonal and Organizational Support

References