Leadership Style, Job Satisfaction and Organizational Culture in the Greek Banking Organization

The purpose of the present investigation is to study the relationship between Greek Banks' leadership style, employee's job satisfaction and organizational culture. Leadership is thought to be a key aspect of organizational culture, affecting employees' satisfaction with their work, colleagues and superiors. For the purposes of the present study, leadership style was measured with the Multifactor Leadership Questionnaire (M.L. Q.-5x), a tool created by Avolio and Bass (2004). The questionnaire measures different styles of leadership: 1) Transformational, 2) Transactional 3) Passive/ Laissez-faire. For the measurement of job satisfaction, the Employee Satisfaction Inventory (E. S. I.) was used, a tool created by Koustelios (1991). It includes 24 items which measure six dimensions of job satisfaction: 1. Working conditions, 2. Salary, 3. Promotions, 4. Work itself, 5. Immediate superior and 6. The organization as a whole. For the measurement of organizational culture the Organizational Culture Assessment Instrument (OCAI), developed by Cameron and Quinn (2006), was used. It consists of six questions (Dominant Characteristics, Organizational Leadership, Management of Employees, Organizational Glue, Strategic Emphases, Criteria of Success) and each question has four alternatives (A=Clan, B=Adhocracy, C=Market, D=Hierarchy). Results showed that there is a difference between the dominant (hierarchy) and the preferred culture types (adhocracy and clan), which is proportional to the relationship between leadership style and job satisfaction of employees.