Journal of Organization and Human Behaviour

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Offered Rewards Vs. Perceived Rewards:A Crucial Gap in Motivation Process


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1 Department of Commerce, Ramjas College, Delhi University, Delhi, India
     

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One of the persistent challenges faced by organisations is to motivate their workforce. Employee motivational programmes are initiated, reviewed, and modified continually for achieving a high motivation score. For this purpose, organisations offer rewards to employees that are of value to such employees. When organisations offer valuable rewards, such rewards may be perceived by the employees in different ways. The offered rewards may not be perceived by employees in the same way as meant to be. If it is so, then such rewards may fail to act as motivators. The purpose of this paper is to find out the gap in rewards as perceived by employees and the actual rewards offered in an organisation. If such a gap exists then its impact on motivation level needs to be studied. This would help the organisations in improving the effectiveness of their employee motivational programmes.

Keywords

Motivation, Corporate Career Rewards, Expectancy, Hospitality Industry.
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  • Offered Rewards Vs. Perceived Rewards:A Crucial Gap in Motivation Process

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Authors

Surabhi Singhal
Department of Commerce, Ramjas College, Delhi University, Delhi, India
Amit Singhal
Department of Commerce, Ramjas College, Delhi University, Delhi, India

Abstract


One of the persistent challenges faced by organisations is to motivate their workforce. Employee motivational programmes are initiated, reviewed, and modified continually for achieving a high motivation score. For this purpose, organisations offer rewards to employees that are of value to such employees. When organisations offer valuable rewards, such rewards may be perceived by the employees in different ways. The offered rewards may not be perceived by employees in the same way as meant to be. If it is so, then such rewards may fail to act as motivators. The purpose of this paper is to find out the gap in rewards as perceived by employees and the actual rewards offered in an organisation. If such a gap exists then its impact on motivation level needs to be studied. This would help the organisations in improving the effectiveness of their employee motivational programmes.

Keywords


Motivation, Corporate Career Rewards, Expectancy, Hospitality Industry.

References