Journal of Rural and Industrial Development

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Ranking of Variables Impacting Supply Chain Network of Small Scale Industries


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1 Department of Commerce, University of Jammu, Udhampur Campus, Jammu & Kashmir, India
     

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Supply chain is quoted as an association or link of business members or partners such as manufacturers, wholesalers, retailers who closely and jointly work together to achieve some common and predetermined well-to-do objectives. The present paper assesses the mean ranking of variables impacting supply chain network of 44 small scale industries operating in district Udhampur of J&K State. The industries are working under SIDCO and SICOP. Census method was applied to collect data from these industries. The data so collected were subjected to factor analysis for its purification and proper elucidation. The results of the ranking table and linear regression explored that the main factors/variables impacting supply chain network were "Clarity of goals", "Customer satisfaction", "Long term relationships", "Clear accountabilities", "Internal congruity", and "Opportunities for self-engagement". The efficacy of supply chain network is the result of gratifying customers' needs, clarity of goals in relationships, and personal accountability to smoothen networks relationships. The results of linear regression revealed that effective supply chain network leads to customer satisfaction and supply chain relationships results in developing long term relationships.

Keywords

Supply Chain, Small Scale Industries (SSI’s), Customer Satisfaction.
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  • Ranking of Variables Impacting Supply Chain Network of Small Scale Industries

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Authors

Vipul Chalotra
Department of Commerce, University of Jammu, Udhampur Campus, Jammu & Kashmir, India

Abstract


Supply chain is quoted as an association or link of business members or partners such as manufacturers, wholesalers, retailers who closely and jointly work together to achieve some common and predetermined well-to-do objectives. The present paper assesses the mean ranking of variables impacting supply chain network of 44 small scale industries operating in district Udhampur of J&K State. The industries are working under SIDCO and SICOP. Census method was applied to collect data from these industries. The data so collected were subjected to factor analysis for its purification and proper elucidation. The results of the ranking table and linear regression explored that the main factors/variables impacting supply chain network were "Clarity of goals", "Customer satisfaction", "Long term relationships", "Clear accountabilities", "Internal congruity", and "Opportunities for self-engagement". The efficacy of supply chain network is the result of gratifying customers' needs, clarity of goals in relationships, and personal accountability to smoothen networks relationships. The results of linear regression revealed that effective supply chain network leads to customer satisfaction and supply chain relationships results in developing long term relationships.

Keywords


Supply Chain, Small Scale Industries (SSI’s), Customer Satisfaction.

References