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The Dual Mediating Effects of Self-Esteem and Hope in the Relationship between Boss’s Incivility and Life Satisfaction


Affiliations
1 Professor for Academic Research, Multicultural Education and Welfare Institute, Hanseo University, Korea, Republic of
2 Doctoral Student, Dept. of Public Administration, Graduate School, Kongju National University, Korea, Republic of
3 Professor, Dept. of Health, Counseling and Welfare, Hanseo University, Korea, Republic of
     

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Background/Objectives: The purpose of this study was to examine the double mediation effects of selfesteem and hope on how a boss’s incivility affects life satisfaction in 339 Korean workers.

Method/Statistical Analysis: SPSS Win. 25.0 and PROCESS macro for SPSS version 3.4 were used for descriptive statistics analysis, reliability analysis, correlation analysis, and double mediation effect analysis.

Findings: First, Pearson correlation analysis showed statistically significant correlations between a boss’s incivility, life satisfaction, self-esteem and hope. Second, PROCESS macro analysis showed that a boss’s incivility negatively affected self-esteem and life satisfaction, self-esteem positively influenced hope and satisfaction with life, and hope positively influenced the satisfaction with life. Third, in the relationship between a boss’s incivility and life satisfaction, self-esteem and hope were double-mediators.

Improvements/Applications: This result is expected to contribute to the formation of a new workplace culture in Korea as a new model in which self-esteem and hope mediate how a boss’s incivility affects life satisfaction.


Keywords

Boss's Incivility, Life Satisfaction, Self-Esteem, Hope, Mediation Effect, PROCESS Macro.
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  • The Dual Mediating Effects of Self-Esteem and Hope in the Relationship between Boss’s Incivility and Life Satisfaction

Abstract Views: 386  |  PDF Views: 0

Authors

Yeoun Kyoung Hwang
Professor for Academic Research, Multicultural Education and Welfare Institute, Hanseo University, Korea, Republic of
Dong Hyun Yoon
Doctoral Student, Dept. of Public Administration, Graduate School, Kongju National University, Korea, Republic of
Chang Seek Lee
Professor, Dept. of Health, Counseling and Welfare, Hanseo University, Korea, Republic of

Abstract


Background/Objectives: The purpose of this study was to examine the double mediation effects of selfesteem and hope on how a boss’s incivility affects life satisfaction in 339 Korean workers.

Method/Statistical Analysis: SPSS Win. 25.0 and PROCESS macro for SPSS version 3.4 were used for descriptive statistics analysis, reliability analysis, correlation analysis, and double mediation effect analysis.

Findings: First, Pearson correlation analysis showed statistically significant correlations between a boss’s incivility, life satisfaction, self-esteem and hope. Second, PROCESS macro analysis showed that a boss’s incivility negatively affected self-esteem and life satisfaction, self-esteem positively influenced hope and satisfaction with life, and hope positively influenced the satisfaction with life. Third, in the relationship between a boss’s incivility and life satisfaction, self-esteem and hope were double-mediators.

Improvements/Applications: This result is expected to contribute to the formation of a new workplace culture in Korea as a new model in which self-esteem and hope mediate how a boss’s incivility affects life satisfaction.


Keywords


Boss's Incivility, Life Satisfaction, Self-Esteem, Hope, Mediation Effect, PROCESS Macro.



DOI: https://doi.org/10.37506/v20%2Fi1%2F2020%2Fmlu%2F194550