The Effect of Verbal ad Non-verbal Violence Experienced at Clinical Training Institutions on Major Satisfaction of Dental Hygiene Students

Background/Objectives: This study investigated Department of Dental Hygiene students’ experiences of verbal and nonverbal violence during their clinical training, and the effects of these experiences on their training site satisfaction and major satisfaction.

Method/Statistical Analysis:The present study involved 80 students of the Departments of Dental Hygiene of the B, S, and D Colleges in Chungnam who had experience of on-site clinical training. The subjects were asked to answer a questionnaire that included questions about their demographic characteristics, their experience of verbal and nonverbal violence. Independent samples t-test was used to analyze differences in clinical training satisfaction and major satisfaction between experience of verbal and non-verbal violence at clinical training sites.

Findings: Regarding the effect of experiences of verbal and nonverbal violence on the clinical training satisfaction, the clinical training satisfaction score was 2.95 out of 5 among the students who had experienced verbal violence, while it was 3.88 among those who had not experienced verbal violence. In addition, the clinical training satisfaction score was 2.85 out of 5 among the students who had experienced nonverbal violence, while it was 3.68 among those who had not experienced nonverbal violence. Regarding the effect of the experience of verbal and nonverbal violence on the major satisfaction, the major satisfaction score was 3.58 out of 5 among the students who had experienced verbal violence, while it was 4.05 among those who had not experienced verbal violence. In addition, the major satisfaction score was 3.33 out of 5 among the students who had experienced nonverbal violence, while it was 4.04 points among those who had not experienced nonverbal violence, indicating that the major satisfaction was higher in the students who had not experienced nonverbal violence, although the difference between the two groups was not significant.

Improvements/Applications: The results showed that a significantly high ratio of dental hygiene students had experienced violence, but that they had failed to react positively. Therefore, various efforts and countermeasures must be implemented to reduce the violence that may occur during clinical training.