Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Role Conflict, Role Overload and Intention to Quit the Job Among Women IT Professionals in Kerala


Affiliations
1 Assistant Professor, Department of Commerce & Research Centre, Government Arts College, Thiruvananthapuram, Kerala, India
2 Research Scholar, Kerala University Library and Research Centre, University of Kerala, Kerala, India
     

   Subscribe/Renew Journal


The role of working women in the IT sector has become more complex as they have heavy workload in the home and office. Working in the IT industry puts strain on women executives to a greater extent because of long working hours, shift and overtime work. The dual role burden will lead to role related stress among women IT professionals. Intention to quit the job among women professionals in the IT sector is a contemporary issue to discuss at the earliest. The present paper tries to analyze the impact of role stressors such as role conflict and role overload on intention to leave the job among women IT professionals in Kerala. Thus the study aims to analyse the relationship between role stressors (role conflict and role overload) and intention to leave the job among women professionals in the IT industry. The data were collected from 303 women IT professionals from 52 IT companies in Kerala. Stratified random sampling technique was adopted to select the companies. A structured questionnaire has been used to collect primary data from the sample respondents. Regression analysis was used to find the impact of role conflict and role overload on intention to quit the job. The findings of the study indicated that there is a significant positive relationship between role conflict and intention to leave the job among women professionals in the IT industry. Similarly, there is a significant positive relationship between role overload and intention to leave the job among women professionals in the IT industry.

Keywords

Role Conflict, Role Overload and Intention to Quit the Job.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Beehr, T. A., Drexler, J. A., & Faulkner, S. (1997). Working in small family businesses: Empirical comparison to non-family businesses. Journal of Organizational Behavior, 18, 297-312.
  • Boles, J. S., Wood, J. A., & Johnsons, J. (2003). Inter-relationship of role conflict, role ambiguity and work family conflict with different facets of job satisfaction and the moderating effects of gender. Journal of Personnel Selling and Sales Management, 23(2), 99-113.
  • Goode, W. J. (1960). A theory of role strain. American Sociological Review, 25, 58(3), 250-258.
  • Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests and research implications for the next millennium. Journal of Management, 26, 463-88.
  • Hecht, L. M. (2001). Role conflict and role overload: Different concepts, different consequences. Sociological Inquiry, 71(1), 111-21.
  • Higgins, C., & Duxbury, L. (1991). Work-family conflict in the dual-career family. Organizational Behavior and Human Decision Processes, 51, 51-75. IT Policy, Government of Kerala, 2016.
  • Johnson, T. W., & Stinson, J. E. (1975). Role Ambiguity, Role conflict and satisfaction: Moderating effects of individual differences. Journal of Applied Psychology, 60, 329-333.
  • Khan, R. L., Wolfe, D. M., Quinn, R., Snoek, J. D., & Rosenthal, R. A. (1964). Organisational Stress. Newyork: Wiley.
  • Lenaghan, J. A., Buda, R., & Eisner, B. A. (2007). An examination of the role of emotional intelligence in work and family conflict. Journal of Managerial Issues, 19(1), 76-94.
  • Lui, S. S., Ngo, Y. H., & Tsang, A. W. (2001). Inter role conflict as a predictor of job satisfaction and propensity to leave. Journal of Managerial Psychology, 16(6), 469-484.
  • Malik, M. I., Sajjad, M., Hyder, Ahmad, S., Ahmed, S. M., & Hussain, S. (2013). Role overload: A cause of diminishing employee retention and productivity. Middle-East Journal of Scientific Research, 18(11), 1573-1577.
  • Myers, F. A. (1981). Economic pressure, Perception of income needs and the Employment of married women, Unpublished doctoral dissertation, The Florida State University.
  • Prasad, R. R. (2003). Performance Evaluation of Women Managers in Public Sector Enterprises in Kerala (Unpublished PhD thesis). University of Kerala.
  • Rapoport, R., & Rapoport, R. N. (1976). Dual careers re-examined: New integration of work and family. Newyork: Harper & Row.
  • Sekaran, V. (1983). Factors influencing the quality of life in dual career families. Journal of Occupational Psychology, 56, 161-174.
  • Singh, J. (2000). Performance productivity and quality of frontline employees in service Organizations. Journal of Marketing, 64, 15-34.
  • Spector, P. E., & Jex, S. M. (1998). Development of four self report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraint scale, quantitative workload inventory and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4), 356-367.
  • Sweeney, P. D., & McFarlin, D. B. (1997). Process and outcome: Gender differences in the assessment of justice. Journal of Organizational Behavior, 18, 83-98.
  • Venugopal C. (2006). Human Resource Management in Information Technology Industry in Kerala-With Special Reference to Technopark, Thiruvananthapuram (Unpublished PhD thesis). University of Kerala.
  • Yip, B., Rowlinson, S., & Siu, O. L. (2008). Coping strategies as moderators in the relationship between role overload and burnout. Construction Management and Economics, 26(8), 871-882.

Abstract Views: 201

PDF Views: 1




  • Role Conflict, Role Overload and Intention to Quit the Job Among Women IT Professionals in Kerala

Abstract Views: 201  |  PDF Views: 1

Authors

J. Gracious
Assistant Professor, Department of Commerce & Research Centre, Government Arts College, Thiruvananthapuram, Kerala, India
R. Fouziya
Research Scholar, Kerala University Library and Research Centre, University of Kerala, Kerala, India

Abstract


The role of working women in the IT sector has become more complex as they have heavy workload in the home and office. Working in the IT industry puts strain on women executives to a greater extent because of long working hours, shift and overtime work. The dual role burden will lead to role related stress among women IT professionals. Intention to quit the job among women professionals in the IT sector is a contemporary issue to discuss at the earliest. The present paper tries to analyze the impact of role stressors such as role conflict and role overload on intention to leave the job among women IT professionals in Kerala. Thus the study aims to analyse the relationship between role stressors (role conflict and role overload) and intention to leave the job among women professionals in the IT industry. The data were collected from 303 women IT professionals from 52 IT companies in Kerala. Stratified random sampling technique was adopted to select the companies. A structured questionnaire has been used to collect primary data from the sample respondents. Regression analysis was used to find the impact of role conflict and role overload on intention to quit the job. The findings of the study indicated that there is a significant positive relationship between role conflict and intention to leave the job among women professionals in the IT industry. Similarly, there is a significant positive relationship between role overload and intention to leave the job among women professionals in the IT industry.

Keywords


Role Conflict, Role Overload and Intention to Quit the Job.

References