South Asian Journal of Management

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Impact of Spiritual Quotient on Attitude Towards Duty and Job Satisfaction:A Study on Employees in the Banking Sector in India


Affiliations
1 Department of Commerce, Government College for Girls, Ludhiana, Punjab, India
2 Department of Business Administration, Guru Nanak Dev Engineering College, Ludhiana, Punjab, India
3 RIMT University, Mandi Gobindgarh Fategarh Sahib-147301, Punjab, India
     

   Subscribe/Renew Journal


This empirical research aims to explore the impact of spiritual quotient of employees on their attitude towards duty and further the impact of attitude towards duty of employees on their job satisfaction. The impact of attitude towards Duty as a mediator variable has also been investigated. Analysis of primary data adequately supports that spiritual quotient of employees positively and significantly impacts all the four identified dimensions of attitude towards duty. Results have proved that a higher level of spiritual quotient in employees can cause positive variation in their level of involvement and commitment by 8% to 30%, in their perception about work that it is a mean to use potential and creativity by 12% to 25%, in their perception about work as a way of learning and growth by 7 % to 17% and in their perception about work as a way to serve the society by 5% to 25%. It has been proved that spirituality helps in enhancing job satisfaction of employees more effectively by impacting the mediator, i.e., attitude towards duty, positively by 11% to 39%. which in turn causes positive variation in the level of job satisfaction of employees by 20% to 43%. This research strongly supports spiritual orientation of the employees which will help the organizations to improve attitude of their employees towards duty as well as their job satisfaction level.

Keywords

Attitude Towards Duty, Job Satisfaction, Spirit, Spirituality, Spiritual Quotient.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Ashmos, D. P., & Duchon, D. (2000). Spirituality at work: A conceptualization and measure. Journal of Management Inquiry, 9(2), 134-145.

  • Baron, R. M., & Kenny, D. A. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual Strategic and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.

  • Biswas, S., & Verma, A. (2011). Antecedents of employee performance: An empirical investigation in India. Employee Relations, 34(2), 177.

  • Burack, E. H. (1999). Spirituality in the Workplace. Journal of Organizational Change Management. 12(4), 280-291.

  • Chadha, R. (2007). Bhagavad Gita – Moksha (English version), Chandigarh, India: Samarpit.

  • Charden, T. D. in Mamin, M. (2008). Spiritual intelligence in executive coaching. International Coach Academy, CPCP 2008.

  • Chawla, V., & Guda, S. (2010). Individual Spirituality at work and its relationship with job satisfaction, commitment and propensity to leave. Journal of Human Values. 16(2), 157-167.

  • Chen, J.C., & Silverthorne, C. (2005) Leadership Effectiveness, Leadership Style and Employee Readiness. Leadership and Organizational Development Journal, 26(4), 280-288.

  • Chun, R. (2009). A Corporate’s Responsibility to Employees during Merger: Organizational Virtue and Employee Loyalty. Corporate Governance, 9(4), 473-483.

  • Crawford, A., Hubbard, S. S., Lonis-Shumate, S. R., & O’Neill, M. (2009). Workplace spirituality and employee attitudes within the lodging environment. Journal of Human Resources in Hospitality and Tourism, 8(1), 64-81.

  • Emmons, R. A. (2000). Is Spirituality an Intelligence? Motivation, Cognition and the Psychology of the Ultimate Concern. International Journal for the Psychology of Religion, 10, 30-36.

  • Fornell, C., & Larcker, D. F. (1981). Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics. Journal of Marketing Research, 382-388.

  • Fry, L.W. (2003). Towards a theory of spiritual leadership. The Leadership Quarterly, 16(5), 693-727.

  • Goleman, D. (1995). Emotional Intelligence: Why it can matter more than IQ, London, Bloomsbury.

  • Giacolone, R. A., & Jurkiewicz, C. L. (2003). Handbook of Workplace Spirituality and Organizational Performance. New York: Spring Books.

  • Griffiths, Richard. (2011). 3qtraining.org/author/3qtadmin/

  • Guillory, W. A. (2000) in Sukumarakurup, K. K., & Christopher P. N. (2002). What, Why and How of Spirituality in the Work Place. Journal of Managerial Psychology, 17(3), 153-164.

  • Hackman, J. R. & Oldham, G. R. (1980) in Robbins, S. P., Judge, T. A. and Sanghi, S. (2009). Organizational Behaviour, Pearson Prentice Hall, Second Ed.

  • Hair, J. F., Ringle, C. M., & Sarstdt, M. (2013). Partial Least Squares Structural Equation Modelling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1/2), 1-12.

  • Hanan, A. A. (2009). Factors Affecting Performance of Hospital Nurses in Riyadh Region, Saudi Arabia. International Journal of Health Care Quality Assurance, 22, 40-45.

  • Harrington, W., Preziosi, R., & Gooden, D. (2004). World view resiliency of business degree graduate students: An examination of spiritual experiences and psychological attitudes. Association of Employment Practices and Principles, 119.

  • Hegde, M. K. S. Y. (2014). Spiritual input in effective human resource development of corporate management. Ph.D. Thesis, University of Mysore, India.

  • Hoppock, R. (1935). Job Satisfaction, New York, Harper and Brothers, 47.

  • Joshi, A. (2014). Study of spiritual intelligence and emotional intelligence related abilities of teacher trainees in relation to their gender and some socio-educational factors. Ph.D. Thesis, Kamaun University, India.

  • King, D. B. (2008a). Rethinking Claims of Spiritual Intelligence: A Definition. Model and Measure. Unpublished Ph.D. Thesis, Trent University, Canada.

  • King, D. B. (2008b). The Spiritual Intelligence Self-Report Inventory (SISRI-24). Retrieved from http://www.davidbking.net/sisri-24.pdf

  • Kumar, K. S., Neck, C. P. (2002). The What, Why and How of Spirituality in the Work Place. Journal of Managerial Psychology, 17(3), 153-164.

  • McGhee, P., & Grant, P. (2008). Spirituality and Ethical Behaviour in the work place: Wishful thinking or authentic reality”, Electronic Journal of Business Ethics and organizational studies,13 (2).

  • Milliman, J. A., Czaplewski, A. J., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes. Journal of Organizational Change Management, 16(4) 426-447.

  • Milton, B. (1951). Industrial Psychology and its source updating, New York: Harper and Co., 124-125.

  • Nagar, K. (2012). Organisational Commitment and Job Satisfaction among teachers during times of burnout. Vikalpa, 37(2).

  • Nasel, D. D.(2004). Spiritual orientation in relation to Spiritual intelligence: A consideration of traditional Christianity and new age/ individualistic spirituality (unpublished doctoral dissertation). University of South Australia, South Australia, Australia.

  • Neal. (1995) in Fernando, Mario., & Elgar, E. (2007). Spiritual Leadership in the Entrepreneurial Business- A Multi faith Study. https://books.google.co.in/books?id

  • Neal, J. (2000). Work as service to Divine. American Behavioural Scientist, 43, 1316-1334.

  • Neck, C. P., & Milliman, J. F. (1994). Thought self-leadership: finding spiritual fulfillment in organisational life. Journal of Managerial Psychology, 9(6).

  • New Testament: Psalms Proverbs (2011), New Delhi: Rekha Printers, Pvt. Ltd. 110020.

  • Noble, K. D. (2000). Spiritual Intelligence: A new frame of mind. Spirituality and giftedness, 9, 1-29.

  • Nunnally, J. (1978). Psychometeric Theory, 2nd Ed. New York: McGraw- Hill, 1978.

  • Paloutzian et al. (2003) in Ajala, E. M. (2013). The Impact of Workplace Spirituality and Employees’ Wellbeing at the Industrial Sector: The Nigerian experience. The African Symposium, 13(2).

  • Reave, L. (2005). Spiritual Values and Practices Related to Leadership Effectiveness. Leadership Quarterly, 16(5), 655-687.

  • Rego, A., & Cunha, M. P. E. (2008). Workplace spirituality and organizational commitment: An empirical study. Journal of Organizational Change Management, 21(1), 53-75.

  • Simonson, M. (1977). Attitude change and achievement: Dissonance theory in education. Journal of Educational Research, 70(3). www.tandfonlne.com/doi/10.1080/00220671

  • Singh, A., & Sharma, T. R. (2005). Manual for Job Satisfaction Scale-JSS-SS. Agra282004, India: National Psychological Corporation.

  • Smith, P. C., Kendale, L.M. & Hulin, C.L. (1969). Measurement of Satisfaction in Work and Retirement. Bowling a Green State University.

  • Spector, P. E. (1997). Job satisfaction: application, assessment, causes and consequences, London: Sage.

  • Sri Guru Granth Sahib, http://igranth-gurbanisearch.soft112.com/download.html, 470.

  • Sriramamurti, P., Prashant, P., & Mohan, A. (2013). Spiritual Consciousness. New Delhi, India: New Age Books.

  • Stephen P. R., Timothy A. J., & Sanghi, S. (2009). Organization Behaviour, Second Ed., Pearson Prentice Hall.

  • Stevison, M., Dent, E., & White, D. (2009). Toward a greater understanding of spirit at work: a model of spirit at work and outcomes. Academy of Management Proceedings, 1-6.

  • Sukumarakurup, K. K., & Christopher P. N., (2002). What, Why and How of Spirituality in the Work Place. Journal of Managerial Psychology, 17(3), 153-164.

  • Turner, J. (1999) in Chaudhary, R. R. R. (2013). Spirituality at the workplace and its significance for the employees and the organizations. Spiritualism in Education. Mandi Gobindgarh, PB, India: Desh Bhagat University.

  • Vaughan, F. (2002). What is spiritual intelligence? Journal of Humanistic Psychology, 42(2), 16-33, Sage Publication.

  • Wang, X. (2007). Learning, job satisfaction and commitment: An Empirical Study in China. Chineese Management Studies, 1(3), 167-169.

  • Westover, J. H., Westover, A. R., & Westover L A. (2010). Enhancing Long Term Worker Productivity and Performance: The Connection of Key Work Domains to Job Satisfaction and Organizational Commitment. International Journal of Productivity and Performance Management, 59(4), 382-387.

  • Wigglesworth, C. (2004). Spiritual intelligence and why it matters. Retrieved from https://deepchange.com/uploads/resource_article/file_name/3/SpiritualIntelligenceEmotionalIntelligence2011.pdf

  • Wong, K. K. K. (2013). Partial Least Squares Structural Equation Modelling (PLSSEM) Techniques Using Smart PLS. Marketing Bulletin, 24 Technical Note1, 1-32.

  • Zaffane, R., Mohamed, I. & Rashid, A.M. (2008). Exploring the Differential Impact of Job Satisfaction on Employee Attendance and Conduct: A Case Study of Utility Company in the United Arab Emirates. Employee Relations, 30(3), 237- 250.

  • Zohar, D., & Marshall, I. (2001). SQ: Spiritual Intelligence – The Ultimate Intelligence. London, UK: Bloomsbury Paperbacks.


Abstract Views: 185

PDF Views: 0




  • Impact of Spiritual Quotient on Attitude Towards Duty and Job Satisfaction:A Study on Employees in the Banking Sector in India

Abstract Views: 185  |  PDF Views: 0

Authors

Sukhwinder Kaur
Department of Commerce, Government College for Girls, Ludhiana, Punjab, India
Sukhdev Singh
Department of Business Administration, Guru Nanak Dev Engineering College, Ludhiana, Punjab, India
B. S. Bhatia
RIMT University, Mandi Gobindgarh Fategarh Sahib-147301, Punjab, India

Abstract


This empirical research aims to explore the impact of spiritual quotient of employees on their attitude towards duty and further the impact of attitude towards duty of employees on their job satisfaction. The impact of attitude towards Duty as a mediator variable has also been investigated. Analysis of primary data adequately supports that spiritual quotient of employees positively and significantly impacts all the four identified dimensions of attitude towards duty. Results have proved that a higher level of spiritual quotient in employees can cause positive variation in their level of involvement and commitment by 8% to 30%, in their perception about work that it is a mean to use potential and creativity by 12% to 25%, in their perception about work as a way of learning and growth by 7 % to 17% and in their perception about work as a way to serve the society by 5% to 25%. It has been proved that spirituality helps in enhancing job satisfaction of employees more effectively by impacting the mediator, i.e., attitude towards duty, positively by 11% to 39%. which in turn causes positive variation in the level of job satisfaction of employees by 20% to 43%. This research strongly supports spiritual orientation of the employees which will help the organizations to improve attitude of their employees towards duty as well as their job satisfaction level.

Keywords


Attitude Towards Duty, Job Satisfaction, Spirit, Spirituality, Spiritual Quotient.

References