Impact of Spiritual Quotient on Attitude Towards Duty and Job Satisfaction:A Study on Employees in the Banking Sector in India

This empirical research aims to explore the impact of spiritual quotient of employees on their attitude towards duty and further the impact of attitude towards duty of employees on their job satisfaction. The impact of attitude towards Duty as a mediator variable has also been investigated. Analysis of primary data adequately supports that spiritual quotient of employees positively and significantly impacts all the four identified dimensions of attitude towards duty. Results have proved that a higher level of spiritual quotient in employees can cause positive variation in their level of involvement and commitment by 8% to 30%, in their perception about work that it is a mean to use potential and creativity by 12% to 25%, in their perception about work as a way of learning and growth by 7 % to 17% and in their perception about work as a way to serve the society by 5% to 25%. It has been proved that spirituality helps in enhancing job satisfaction of employees more effectively by impacting the mediator, i.e., attitude towards duty, positively by 11% to 39%. which in turn causes positive variation in the level of job satisfaction of employees by 20% to 43%. This research strongly supports spiritual orientation of the employees which will help the organizations to improve attitude of their employees towards duty as well as their job satisfaction level.