Open Access
Subscription Access
A Study of Relationship between Emotional Intelligence and Organizational Commitment in the Employees Working from Home
Emotional Intelligence (EI) is one of the most widely studied issues in organizational studies. Job performance, job happiness, organizational civic behavior, and organizational commitment have all been proven to be major predictors of EI. Emotional intelligence is about controlling emotions to be correctly communicated. Therefore, in a constructive and transparent environment, people may work together towards a common goal. Employees value emotions when their leaders do. Employees can mirror a manager's mood if he or she is enthusiastic, confident, creative, adaptable, tolerant, courteous, and caring. Organizational Commitment (OC) is regarded as a key indicator of the effectiveness of an organization. In the current study Emotional Intelligence and organizational commitment level of the individuals who were working from home was collected using standardized scales. When working from home the level of communication and coordination among the people working in an organization is low and therefore over and above the traditional factors that influence the level of commitment of an employee, EI is also a factor to be looked into. While working from home the factors that affect the commitment level of employees are more internal in nature than external. Correlation and regression have been applied in order to understand the relationship between the two variables of the study The findings of the study showed that EI and Organizational Commitment are moderately correlated as there are other factors as well that have an impact on the commitment level of an employee over and above his or her level of emotional intelligence.
Keywords
Emotional Intelligence, Organisational Commitment, Work from Home.
User
Font Size
Information
- Abraham, R. (2000). Their role of job control as a moderator of emotional dissonance and emotional intelligence: Outcomes and relationship, The Journal of Psychology, 134(2):169–184. https://doi.org/10.1080/00223980009600860
- Boyatzis, R. E., Goleman, D., & Rhee, K. (2000). Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI). Handbook of Emotional Intelligence, pp. 343–362.
- Brockner, J., Senior, D. & Welch, W. (2014). Corporate volunteerism, the experience of self-integrity, and organizational commitment: Evidence from the field. Social Justice Research, 27(1), 1–23. https://doi.org/10.1007/s11211-014-0204-8
- Brown, W. A., Hillman, A. J. & Okun, M. A. (2012). Factors that influence monitoring and resource provision among nonprofit board members, Nonprofit and Voluntary Sector Quarterly, 41(1), 145–156. https://doi.org/10.1177/0899764011402510
- Cherniss, C. (2002). Emotional intelligence and the good community, American Journal of Community Psychology, 30:1–11. https://doi.org/10.1023/A:1014367914754
- Cooper, R. K. (1997). Applying emotional intelligence in the workplace. Training and Development, 51, 31–38.
- Cote, S. & Miners, C. T. (2006). Emotional intelligence, cognitive intelligence, and job performance, Administrative Science Quarterly, 51(1):1–28. https://doi.org/10.2189/asqu.51.1.1
- Eskandarpour, B. & Amiri, M. (2012). Survey of relationship between dimensions of emotional intelligence and effectiveness of managers of Ardebil Universities, International Research Journal of Applied and Basic Sciences, 3(7), 1369–1374
- George, J. M. (2000). The influence of emotional intelligence, leadership behavior and organizational commitment on organizational readiness for change in higher learning institution, Procedia - Social and Behavioral Sciences, 29:129–138. https://doi.org/10.1016/j.sbspro.2011.11.217
- Goleman, D. (1995). Emotional intelligence. Bantam Books, Inc.
- Gutierrez, A. P., Candela, L. L. & Carver, L. (2012). The structural relationships between organizational commitment, global job satisfaction, developmental experiences, work values, organizational support, and person organization fit among nursing faculty, Journal of Advanced Nursing, 68(7), 1601–1614. https://doi.org/10.1111/j.1365-2648.2012.05990.x
- Idris, M. N., Ahmad, Z. A. & Ahmad, M. A. (2011). Adsorption equilibrium of malachite green dye onto rubber seed coat based activated carbon. Natural Compounds.
- Mayer, J. D. & Salovey, P. (1993). The intelligence of emotional intelligence, Intelligence, 17(4):433–442. https://doi.org/10.1016/0160-2896(93)90010-3
- Mayer, J. D., Caruso, D. R. & Salovey, P. (1999). Emotional intelligence meets traditional standards for an intelligence, Intelligence, 27(4):267–298. https://doi.org/10.1016/S0160-2896(99)00016-1
- Meyer, J. P. & Allen, N. J. (1991). Emotional structure and commitment: Implications for health care Management, Journal of Health Organization and Management, 19(2):120–129. https://doi.org/10.1108/14777260510600040
- Meyer, J. P., Stanley, D. J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences, Journal of Vocational Behavior, 61, 20–52. https://doi.org/10.1006/jvbe.2001.1842
- Morrow, P. C. (1993). The theory and measurement of work commitment. JAI Press, Greenwich.
- Mowday, R. T., Steers, R. M. & Porter, L. W. (1979). Organizational Commitment Questionnaire (OCQ) [Database record]. https://doi.org/10.1037/t08840-000
- Murray, B. (1998). Does emotional intelligence matter in the workplace? APA Monitor, 29(7). Available at: http://www.apa.org/monitor/jul98/emot.html
- Nikolaou, I. & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment, International Journal of Organizational Analysis, 10(4), 327–342. https://doi.org/10.1108/eb028956
- Petrides, K. & Furnham, A. (2000). On the dimensional structure of emotional intelligence, Personality and Individual Differences, 29, 313–320. https://doi.org/10.1016/S0191-8869(99)00195-6
- Petrides, K. V. & Furnham, A. (2006). The role of trait emotional intelligence in a gender-specific model of organizational variables, Journal of Applied Social Psychology, 36, 552–569. https://doi.org/10.1111/j.0021-9029.2006.00019.x
- Porter, L. W., Steers, R. M., Mowday, R. T. & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians, Journal of Applied Psychology, 59, 603–609. https://doi.org/10.1037/h0037335
- Mowday, R., T., Steers, R., M. & Porter, L., W., (1979). The measurement of organizational commitment, Journal of Vocational Behaviour, 14(2):224–247. https://doi.org/10.1016/0001-8791(79)90072-1
- Salovey, P., Bedell, B. T., Detweiler, J. B. & Mayer, J. D. (1999). Coping intelligently: Emotional intelligence and the coping process. In C.R. Snyder (Ed.), Coping: The psychology of what works, pp. 141–164. New York: Oxford University Press
- Stazyk, E. C., Pandey, S. K. & Wright, B. E. (2011). understanding affective organizational commitment, the importance of institutional context, The American Review of Public Administration, 41(6):60–624. https://doi.org/10.1177/0275074011398119
- Wong and Law Emotional Intelligence Scale. (2002). Development of an emotional intelligence instrument and an investigation of its relationship with leader and follower performance and attitudes, The Leadership Quarterly, 13:243–274. https://doi.org/10.1016/S1048-9843(02)00099-1
Abstract Views: 314
PDF Views: 135