SJCC Management Research Review

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OPERATIONAL EFFICIENCY AND SERVICE QUALITY OF COMMERCIAL BANKS IN INDIA


Affiliations
1 Benson Kunjukunju, Principal, Mahatma Gandhi University Institute of Arts and Commerce, Pathanamthitta, Kerala, India
2 Sreela Krishnan, Assistant Professor, SN College, Nattika, Kerala, India
 

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  • OPERATIONAL EFFICIENCY AND SERVICE QUALITY OF COMMERCIAL BANKS IN INDIA

Abstract Views: 182  |  PDF Views: 139

Authors

Benson Kunjukunju
Benson Kunjukunju, Principal, Mahatma Gandhi University Institute of Arts and Commerce, Pathanamthitta, Kerala, India
Sreela Krishnan
Sreela Krishnan, Assistant Professor, SN College, Nattika, Kerala, India

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