Telecom Business Review

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Study of Personality Traits, viz., Extraversion and Introversion on Telecommuters' Burnout


Affiliations
1 Department of Management Sciences, Savitribai Phule Pune University, Pune, Maharashtra, India
2 Department of Biostatistics, Shiraz University of Medical Sciences, Shiraz, Iran, Islamic Republic of
     

   Subscribe/Renew Journal


In this study with regard to employees' personality types, namely, extroverts and introverts based on Jung's typology Model, it is targeted to demonstrate which group has more congruencies to the features of telecommuting to experience less burnout result from the qualities of this type of workplace. Besides, the model of this study is inspired by person-environment fit theory. The samples were 86 females and 130 males from Ministry of Cooperatives, Labour and Social Welfare of Iran. The teleworking burnout and personality questionnaires with 28 statements for gathering data; in addition, SPSS 16 and Lisrel 8.8 for descriptive and inferential statistics were applied. From given data, it was obvious there was a correlation between extraversion and burnout with correlation rate of 0.55, whereas introversion had zero effect on burnout with correlation rate of -0.13. It can be concluded introverted employees can face stresses resulting from telecommunication more easily than extroverted ones regarding differences between these two characteristics.

Keywords

Extraversion-Introversion Personality Traits, Telecommunication, Burnout.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Amichai-Hamburger, Y., & Ben-Artzi, E. 2000. The relationship between extraversion and neuroticism and the different uses of the Internet. Computers in Human Behavior, 16(4), 441-449.

  • Amiel, T., & Sargent, S. L. (2004). Individual differences in Internet usage motives. Computers in Human Behavior, 20(6), 711-726.

  • Bargh, J. A., & McKenna, K. Y. A. (2004). The Internet and social life. Annu. Rev. Psychol. 55(1), 573-590.

  • Blau, I., & Barak, A. (2012). How do personality, Synchronous media, and discussion topic affect participation? Educational Technology & Society, 15(2), 12-24.

  • Cheung, G. W., & Rensvold, R. B. (2002). Evaluating goodness-of-fit indexes for testing MI. Structural Equation Modeling, 9, 235-55.

  • Ellison, N. B. (1999). Social impacts: New perspectives on telework. Social Science Computer Review, 17(3), 338-356.

  • Eysenck, H. J., & Eysenck, S. B. G. (1975). Manual: Eysenck personality inventory. San Diego, CA: Educational and Industrial Testing Service.

  • Eysenck, S. B. G., Eysenck, H. J., & Barrett, P. (1985). A revised version of the psychoticism scale. Personality and Individual Differences, 6(1), 21-29.

  • French, J. R. P., Jr. (1973). Person-role fit. Occupational Mental Health, 3(1), 15-20.

  • George, J. M. (1992). The role of personality in organizational life: Issues and evidence. Journal of Management, 18(2), 185-213.

  • Hannay, M. (2016). Telecommuting: using personality to select candidates for alternative work arrangements. Journal of Management and Marketing Research, 20, 1-12.

  • Hartig, T., Kylin, C., & Johansson, G. (2007). The telework tradeoff: Stress mitigation vs. constrained restoration. Applied Psychology: An International Review, 56(2), 231-253.

  • Herschel, R. T., & Andrews, P. H. (1997). Ethical implications of technological advances on business communications. Journal of Business Communications, 34, 160-170.

  • Hu, L. T., & Bentler, P. M. (1995). Evaluating model fit. In R.H. Hoyle (Ed.), Structural equation modeling: Concepts, Issues, and Applications (pp. 76-99). Thousand Oaks, CA: Sage.

  • Ivacovides, A., Fountoulakis, K. N., Kaprinis, St., & Kaprinis, G. (2003). The relationship between job stress, burnout and clinical depression. Journal of Affective Disorders, 75(3), 209-221.

  • Jung, C. G. (1971). Psychological types. Princeton, NJ: Princeton University Press. ISBN 0-691-01813-8.

  • Lewin, K. (1951). Field theory in social science: Selected theoretical papers. D. Cartwright (Ed.). New York: Harper & Row.

  • Martino, V. D., & Wirth, L. (1990). Telework: A new way of working and living. International Labour Review, 129(5), 529-554.

  • Maslach, C., & Jackson, S.E. 1981. The measurement of experienced burnout. Journal of Occupational Behaviour, 2(2), 99-113.

  • Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annu. Rev. Psychol, 52, 397-422.

  • McKenna, K. Y. A., Green, A. S., & Gleason, M. J. (2002). Relationship formation on the Internet: What's the big attraction? Journal of Social Issues, 58(1), 9-32.

  • Moss, M., & Carey, J. (1994). Telecommuting for individual and organizations. Annual Review of Communications. International Engineering Consortium, 47, 324-329.

  • Nilles, J. M., Carlson, F. R., Jr., Gray, P., & Hanneman, G. J. (1976). The telecommunications-transportation trade off: Options for tomorrow. New York: Wiley.

  • Novaco, R. W., & Gonzalez, O. (2009). Commuting and well-being. In Y. Amichai-Hamburger (Ed.), Technology and well-being (pp. 174-205). Cambridge University Press.

  • Peters, P., Tijdens, K., & Wetzels, C. (2001). Factors in employees' telecommuting opportunities, preferences and practices. Research Paper #8, Department of sociology/ICS, Utrecht University.

  • Useem, J., & Harington, A. (2000). Welcome to the new company town. Fortune, 62(74), 8-25.

  • Van den Broeck, A., Vansteenkiste, M., De Witte, H., & Lens, W. 2008. Explaining the relationships between job characteristics, burnout and engagement: The role of basic psychological need satisfaction. Work and Stress, 22(3), 277-294.

  • Whitehead, M. (1999). Churning questions (call centres). People Management, 5(19), 46-48.

  • Wilson, D. J., & Doolabh, A. (1992). Reliability, factorial validity and equivalence of several forms of the Eysenck personality inventory/questionnaire in Zimbabwe. Personality and Individual Differences, 13(6), 637-643.


Abstract Views: 500

PDF Views: 1




  • A Study of Personality Traits, viz., Extraversion and Introversion on Telecommuters' Burnout

Abstract Views: 500  |  PDF Views: 1

Authors

Rahil Meymandpour
Department of Management Sciences, Savitribai Phule Pune University, Pune, Maharashtra, India
Zahra Bagheri
Department of Biostatistics, Shiraz University of Medical Sciences, Shiraz, Iran, Islamic Republic of

Abstract


In this study with regard to employees' personality types, namely, extroverts and introverts based on Jung's typology Model, it is targeted to demonstrate which group has more congruencies to the features of telecommuting to experience less burnout result from the qualities of this type of workplace. Besides, the model of this study is inspired by person-environment fit theory. The samples were 86 females and 130 males from Ministry of Cooperatives, Labour and Social Welfare of Iran. The teleworking burnout and personality questionnaires with 28 statements for gathering data; in addition, SPSS 16 and Lisrel 8.8 for descriptive and inferential statistics were applied. From given data, it was obvious there was a correlation between extraversion and burnout with correlation rate of 0.55, whereas introversion had zero effect on burnout with correlation rate of -0.13. It can be concluded introverted employees can face stresses resulting from telecommunication more easily than extroverted ones regarding differences between these two characteristics.

Keywords


Extraversion-Introversion Personality Traits, Telecommunication, Burnout.

References