The Impact of Staff Selection Process on Organizational Performance: Case Study of NASCO Group of Company, Jos Plateau State, Nigeria

Aim: This study aims to examine the impact of staff selection process on employee’s productivity and organizational performance in NASCO Group of Company.

Purpose of Study: Selection process in a company is an important criterion for effective productivity and output of services and performance appraisal. The study focused on the major barriers between effectiveness and efficiency in an organization for performance appraisal.

Methodology: The research design used for this study was mixed or hybrid method, which includes quantitative and qualitative analysis (distribution of questionnaires and interview methods) to generate responses from employees in the company. The employees interviewed were selected from the Departments of Human Resource, Accounts and Productions, while employees who filled the questionnaires, were drawn from various departments of production, processing, assembling, sales and accounts of the company.  Data was generated from 250 respondents who filled the questionnaire and nine randomly drawn employees of the company who were interviewed.

Findings: The study noted that if an organization makes poor selection in recruiting its employees, there will be poor performance appraisal and poor organizational output.

Conclusion: The study concluded that the greatest asset of an organization are they employees, and efficiency and effectiveness of a company, lies in the best practices of the selection process.

Recommendations: The study recommends that for effective performance management and appraisal, private business organizations, generate revenue through employees performance output and self-motivation and if the right people are recruited into the department base on their field of discipline, they will perform maximally and company’s productivity will improve.