Table of Contents
Vol 11, No 1 (2020)
Articles
| An Empirical Research on Customer Experience and Satisfaction towards Online Food Ordering System and Food Aggregators Services | ||
| K. Sankar Ganesh, J. Malavika | ||
| Vol 11, No 1 (2020), Pagination: 6-24 | ||
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Abstract Views: 753 | PDF Views: 477 | |
| Outbreak of Covid-19 Virus and Its Relative Impact on Real Estate Aggregators : A Situation Analysis and General Assessment with Special Reference to 99acres.Com | ||
| H. S. Shalini, P. V. Raveendra, Pendekanti Akash | ||
| Vol 11, No 1 (2020), Pagination: 25-33 | ||
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Abstract Views: 592 | PDF Views: 262 | |
| A Root Cause Analysis (RCA) on Aggregator Businesses focusing on Challenges faced During Covid-19 Pandemic | ||
| C. Sengottuvelu | ||
| Vol 11, No 1 (2020), Pagination: 34-38 | ||
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Abstract Views: 702 | PDF Views: 352 | |
| Measurement of Service Quality and Customer Satisfaction Towards Various Products and Services offered by Reliance Supermarket | ||
| D. Ravindran, G. Krishnan | ||
| Vol 11, No 1 (2020), Pagination: 39-59 | ||
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Abstract Views: 1896 | PDF Views: 660 | |
| Impact of Social Media on Brand Preference, Buying Behaviour and Purchase Decision among Millennials Towards Various Electronic Products | ||
| K. Durai, K. Saravanan | ||
| Vol 11, No 1 (2020), Pagination: 60-77 | ||
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Abstract Views: 676 | PDF Views: 399 | |
Case Study
| UDAAN – Transforming B2B Business Across India | ||
| M. Vishwanathan | ||
| Vol 11, No 1 (2020), Pagination: 78-82 | ||
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Abstract Views: 546 | PDF Views: 613 | |
Book Review
| HUG YOUR HATERS : How to Embrace Complaints and Keep Your Customers - Jay Baer | ||
| S. B. Inayath Ahamed | ||
| Vol 11, No 1 (2020), Pagination: 83-84 | ||
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Abstract Views: 507 | PDF Views: 274 | |