Influence of Job Attributes on Turnover:An Empirical Study on Indian Sales Personnel

HR personnel particularly in the Indian context need to customize job contents instead of generalize them to all employees. The imperative need to structure jobs as per the needs of each career stage will be a breakthrough in restricting employee exit. The present study aims to investigate the impact of employee needs and perception on the turnover intentions, considering a comprehensive set of job expectations. Career Stage Theory (CST), was used to further explore its influence on the relationship between job attributes and turnover intentions. Results highlight that job perception and not job expectations or met expectations influence turnover intentions. Variations were also visible with diverse career stage measures viz. age, occupational tenure and organizational tenure, indicating different job perception variables influencing turnover intentions at different points of the career. Theoretical and practical implications of these results and directions for future research have been discussed.