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Augmenting CMM Model to Measure and Enhance Quality of Education


Affiliations
1 Department of Computer Applications, D.J. Academy for Managerial Excellence, Coimbatore, India
2 School of Computer Studies, RVS College of Arts and Science, Coimbatore, India
     

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It focuses specifically on measuring quality and methods to enhance the quality of educational institutions with specific attributes. The CMM models like SW-CMM, People CMM are analyzed and the concern Key Process area (KPA's) attributes relevant to education industry are implemented with an automation process. Here the quality analysis is done with two popular improvement models which share a common concern with quality&process management - the ISO 9001 Standard&the SW- CMM developed by SEI. The authors then explore the scope of augmenting the SW-CMM model by incorporating additional KPA to meet the special needs of Education Industry.

Keywords

CMM, ISO Key Process Area (KPA’s), Process Framework, Maturity Model, Tool Specification.
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  • Augmenting CMM Model to Measure and Enhance Quality of Education

Abstract Views: 192  |  PDF Views: 1

Authors

E. Chandra
Department of Computer Applications, D.J. Academy for Managerial Excellence, Coimbatore, India
D. Francis Xavier Christopher
School of Computer Studies, RVS College of Arts and Science, Coimbatore, India
S. D. Vijaykumar
School of Computer Studies, RVS College of Arts and Science, Coimbatore, India

Abstract


It focuses specifically on measuring quality and methods to enhance the quality of educational institutions with specific attributes. The CMM models like SW-CMM, People CMM are analyzed and the concern Key Process area (KPA's) attributes relevant to education industry are implemented with an automation process. Here the quality analysis is done with two popular improvement models which share a common concern with quality&process management - the ISO 9001 Standard&the SW- CMM developed by SEI. The authors then explore the scope of augmenting the SW-CMM model by incorporating additional KPA to meet the special needs of Education Industry.

Keywords


CMM, ISO Key Process Area (KPA’s), Process Framework, Maturity Model, Tool Specification.