Performance Appraisal:The Case of the Complex Organization

Management processes are commonly discussed and analyzed in the context of functional or (product) divisional structures. However, extremely complex matrix or project type organizational forms tiave been evolving, particularly in the service sector The problems posed by these organizational forms are quite different from what might be expected when operating within the framework of more traditional structures. The case of one such organization Technology Administrative Services and Systems 1 (TASS) is detailed in this article