Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Influence of Situational Factors on Snack Food Purchase Decision in Eateries of Puducherry


Affiliations
1 Annamalai University, Tamil Nadu 608002, India
2 Department of Business Administration, Annamalai University, Tamil Nadu 608002, India
3 Rajah Muthiah Medical College, , Tamil Nadu 608002, India
     

   Subscribe/Renew Journal


Situation is a major factor that influences the consumer decision making on both purchase and consumption situation. The objective of the study is to identify the influence of situational factors and consumer demographic factors on snack foods purchase decision in eateries. Convenience sampling technique was used for selecting the sample from eateries in Puducherry. A total of 380 respondents were surveyed. The logistic regression analysis was applied to identify the objective of the study. The research revealed that the consumers' snack food purchase decisions are considerably influenced by the situational surroundings. Hence, snack food outlets should be designed in an inviting manner where their presence calls for attention. This is made possible by a careful configuration of merchandise, availability of merchandise, visible name boards, and the shop should be manned by sales people who are well informed and who can convince the customers about new merchandise available as also deliver usual merchandise in a polite manner. The same method can be used to access other type of product categories such as fast food centres, leisure activities, motion pictures and health care services.

Keywords

Employer Branding, Preference of Prospective Employees, Segmentation of Employees.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Anic, I. D., & Radas, S. (2006). The Role of Satisfaction and Demographic Factors in Building Store Loyalty. Economic Trends & Economic Policy, 16(108).
  • Argo, J.J., Dahl, D. W., & Manchanda, R.V. (2005). The influence of a mere social presence in a retail context. Journal of Consumer Research, 32(2), 207-212.
  • Belk, R.W. (1974). An Exploratory Assessment of Situational Effects in Buyer Behavior. Journal of Marketing Research, 11, 156-163.
  • Bennett, P. D. (1995). Dictionary of marketing terms (2nd ed.). Chicago: American Marketing Association.
  • Bortner, R.W. (1969). A Short Rating Scale as a Potential Measure Of pattern A Behaviour. Journal of Chronic Disease 22, 87-91.
  • Dick, A. S., & Basu, K. (1994). Customer loyalty: toward an integrated conceptual framework. Journal of the academy of marketing science, 22(2), 99-113.
  • Forgas, J.P., & Ciarrochi.J. (2001). On being Happy and Possessive. Psychology & Marketing, March, 239-60.
  • Gardner, M.P. (1985). Mood States and Consumer Behavior: A Critical Review. Journal of Consumer Research, 12(December), 281-300.
  • Ghosh, P., Tripathi, V., & Kumar, A. (2010). Customer expectations of store attributes: A study of organized retail outlets in India. Journal of Retail & Leisure Property, 9(1), 75-87.
  • Gnanasundari .M, Frank Sunil Justus .T, & Felix, A.J.W. (2014, April – June). Situational Influence towards Snack Food Purchasing Decision – A Scale Development Approach, Management Today, 4(2), 6 -12.
  • Hawkins, I.D, Mothersbaugh, L. D., & Mookerjee, A. (2010). Consumer Behavior: Building Marketing Strategy. New Delhi: Tata McGraw-Hill Education private limited.
  • Holbrook, M.B., & Gardner, M.P. (2000). Illustrating a dynamic model of the mood-updating process in consumer behavior. Psychology and Marketing, 17(3), 165-194.
  • Jeon, J. (1990). An empirical investigation of the relationship between affective status, in-store browsing, and impulse buying. Tuscaloosa: The University of Alabama, unpublished dissertation.
  • Kacen, J. J., & Lee, J. A. (2002). The influence of culture on consumer impulsive buying behavior. Journal of consumer psychology, 12(2), 163-176.
  • Klassen, M.L., Clayson, D. and Jasper, C.R. (1996), “Perceived effect of a salesperson’s stigmatized appearance on store image: an experimental study of students’ perceptions”, The International Review of Retail, Distribution & Consumer Research, Vol. 6 No. 2, pp. 216-24
  • Kotler, P. (2015). Marketing Management. (15th ed.), New Jersey: Prentice-Hall.
  • Lutz, R. J., & Kakkar, P. (1975). The Psychological Situation As A Determinant of Consumer Behavior. Advances in consumer research, 2(1).
  • Mattson B.E. (1982). Situational Influences on Store Choice. Journal of Retailing, 58(3), 46-58.
  • Mattson, B. E., & Dobinsky, A. J. (1987). Shopping patterns. Psychology & Marketing, 42-62.
  • Press, S. J., & Wilson, S. (1978). Choosing between logistic regression and discriminant analysis. Journal of the American Statistical Association, 73, 699- 705.
  • Rich, S. U., & Portis, B.D. (1964). The "Imageries" of Department Stores. The Journal of Marketing, 28, 10-15.
  • Rook, D. W., & Hoch, S. J. (1985). Consuming impulses. Advances in consumer research, 12(1).
  • Schiffman, L. G., Kanuk, L. L. & Kumar R. S. (2014). Consumer behavior (11th ed.) New Delhi: Pearson Education, Inc., Prentice Hall.
  • Schmitt, B. H., & Shultz, C. J. (1995). Situational effects on brand preferences for image products. Psychology & Marketing, 12(5), 433-446.
  • Stoltman Fred W. Morgan, J. J., & Anglin, L. K. (1999). An investigation of retail shopping situations. International Journal of Retail & Distribution Management, 27(4), 145-153.
  • Thang, D. C. L., & Tan, B. L. B. (2003). Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image. Journal of retailing and consumer services, 10(4), 193-200.
  • Varadharajan, S. (2015). Building middle class, urbanization, spending by youth and better logistics to spur growth. The Hindu (October 25), 18.
  • Visser, E. M., Preez, R. & Noordwyk (2006). Importance of Apparel Store Image Attributes: Perceptions of Female Consumers. SA Journal of Industrial Psychology, 32(3), 49-62.
  • Zhuang, G., Alex S. L. T., Zhou, N., Li, F. & Nicholls, J. A. F. (2006). Impacts of situational factors on buying decisions in shopping malls: An empirical study with Multinational data, European Journal of Marketing, 40(1), 17-43.
  • http://www.nielsen.com/in/en/insights/reports/2014/biting-into-the-indian-snacking-market.html

Abstract Views: 480

PDF Views: 0




  • Influence of Situational Factors on Snack Food Purchase Decision in Eateries of Puducherry

Abstract Views: 480  |  PDF Views: 0

Authors

M. Gnanasundari
Annamalai University, Tamil Nadu 608002, India
T. Frank Sunil Justus
Department of Business Administration, Annamalai University, Tamil Nadu 608002, India
A. John William Felix John William Felix
Rajah Muthiah Medical College, , Tamil Nadu 608002, India

Abstract


Situation is a major factor that influences the consumer decision making on both purchase and consumption situation. The objective of the study is to identify the influence of situational factors and consumer demographic factors on snack foods purchase decision in eateries. Convenience sampling technique was used for selecting the sample from eateries in Puducherry. A total of 380 respondents were surveyed. The logistic regression analysis was applied to identify the objective of the study. The research revealed that the consumers' snack food purchase decisions are considerably influenced by the situational surroundings. Hence, snack food outlets should be designed in an inviting manner where their presence calls for attention. This is made possible by a careful configuration of merchandise, availability of merchandise, visible name boards, and the shop should be manned by sales people who are well informed and who can convince the customers about new merchandise available as also deliver usual merchandise in a polite manner. The same method can be used to access other type of product categories such as fast food centres, leisure activities, motion pictures and health care services.

Keywords


Employer Branding, Preference of Prospective Employees, Segmentation of Employees.

References





DOI: https://doi.org/10.22552/jijmr%2F2016%2Fv2%2Fi1%2F121427