ANVESHAK-International Journal of Management

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Work-Family Supportive Strategy: A Perfect Remedy to Manage Human Resources in Indian Health Care Organizations


Affiliations
1 Dept. of Psychology, Banaras Hindu University, Varanasi, India
     

   Subscribe/Renew Journal


Purpose: Main motto of this study is to find out the influence of work- family supportive strategies used by the health care organizations on the quality of care provided by medical professionals and their organizational commitment. The study examined differences in the perceived level of work-family supportive organizational strategies in the form of perceived organizational support and its effect on quality of patient care and organizational commitment of medical professionals in private and public hospitals. It was expected that the relationship between perceived organizational support and these outcome variables were more likely to be positive.

Sample and Method: The study was conducted on a sample of 253 medical professionals from a large public hospital (N=127) and a large private hospital (N=126) in north India using questionnaire method.

Finding: Correlation and stepwise regression analysis of the data revealed that amongst the workplace process factor, 'perceived level of organizational support' of medical professionals emerged as a positive predictor of quality of patient care and organizational commitment in both the hospitals equally.

Implication and Value: The study has important implications for Indian hospitals in the private and public sector which are currently facing problems of providing quality of care to their patients and maintain organizational commitment of medical professionals due to staff perceptions of inadequacy of their workplace environments and job conditions. Data also showed that HR management strategies of West, to manage Indian employees are not always applicable and suitable for Indian context.


Keywords

Work–Family Supportive Strategies, Perceived Organizational Support, Quality of Patient Care, Organizational Commitment.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Allen, T.D. (2001), "Family-supportive Work Environments: The Role of Organizational Perceptions", Journal of Vocational Behavior, Vol. 58, pp. 414-435.

  • Aminah, A. and Zoharah, O. (2010), "Perceived Family-supportive Work Culture, Affective Commitment and Turnover Intention of Employees", Journal of American Science, Vol. 6, Vol. 839-846.

  • Bhat, R. and Maheshwari, S.K. (2005), "Human Resource Issues and its Implication for Health Sector Reforms", J Health Manage, Vol. 7, pp. 1-39.

  • Eisenberger, R., Huntington, R., Hutchison, S. and Sowa, D. (1986), "Perceived Organizational Support", Journal of Applied Psychology, Vol. 71, pp. 500-507.

  • Haar, J.M. and Spell, C.S. (2004), "Programme Knowledge and Value of Work-family Practice and Organizational Commitment", International Journal of Human Resource Management, Vol. 15, pp. 1040-1055.

  • Kalberg, S. (1996), "On the Neglect of Weber's Protestant Ethic as a Theoretical Treatise: Demarcating The Parameters of Postwar American Sociological Theory", Sociological Theory, Vol. 14(1), pp. 49-70.

  • Kelly, E. and Hurst, J. (2006), Health Care Quality Indicators Project: Conceptual Framework Paper, Directorate For Employment, Labour And Social Affairs/HEA/WD/HWP, 3.

  • Morrow, P.C. and Wirth, R.E. (1989), "Work Commitment among Salaried Professionals", J Vocational Behav, Vol. 34, pp. 40-56.

  • Muse, L. (2008), "Work-life Benefits and Positive Organizational Behavior: Is there a Connection?", Journal of Organizational Behavior, Vol. 29, pp. 171-192.

  • Nico, W.V.Y., Agnes, E.B. and Martijn, C.W. (1999), "Towards a Better Understanding of the Link between Participation in Decisionmaking and Organizational Citizenship Behaviour: A Multilevel Analysis", J Occup Organ Psychol, Vol. 72, pp. 316-77.

  • Smith, P.B. (1992), "Organizational behavior and National Cultures", British Journal of Management, Vol. 3, pp. 39-51.

  • Thomas, D.C., Au, K. and Ravlin, E.C. (2003), "Cultural Variations and the Psychological Contract", Journal of Organizational Behavior, Vol. 24, pp. 451-462.

  • Thomas, L. and Ganster, D.C. (1995), "Impact of Family-supportive Work Variables on Work-family Conflict and Strain: A Control Perspective", Journal of Applied Psychology, Vol. 80, pp. 6-15.

  • Zhang, J. and Liu, Y. (2011), "Antecedents of Work-family Conflict: Review and Prospect", International Journal of Business and Management, Vol. 6, pp. 89-103.


Abstract Views: 907

PDF Views: 14




  • Work-Family Supportive Strategy: A Perfect Remedy to Manage Human Resources in Indian Health Care Organizations

Abstract Views: 907  |  PDF Views: 14

Authors

Sneha Singh Munda
Dept. of Psychology, Banaras Hindu University, Varanasi, India

Abstract


Purpose: Main motto of this study is to find out the influence of work- family supportive strategies used by the health care organizations on the quality of care provided by medical professionals and their organizational commitment. The study examined differences in the perceived level of work-family supportive organizational strategies in the form of perceived organizational support and its effect on quality of patient care and organizational commitment of medical professionals in private and public hospitals. It was expected that the relationship between perceived organizational support and these outcome variables were more likely to be positive.

Sample and Method: The study was conducted on a sample of 253 medical professionals from a large public hospital (N=127) and a large private hospital (N=126) in north India using questionnaire method.

Finding: Correlation and stepwise regression analysis of the data revealed that amongst the workplace process factor, 'perceived level of organizational support' of medical professionals emerged as a positive predictor of quality of patient care and organizational commitment in both the hospitals equally.

Implication and Value: The study has important implications for Indian hospitals in the private and public sector which are currently facing problems of providing quality of care to their patients and maintain organizational commitment of medical professionals due to staff perceptions of inadequacy of their workplace environments and job conditions. Data also showed that HR management strategies of West, to manage Indian employees are not always applicable and suitable for Indian context.


Keywords


Work–Family Supportive Strategies, Perceived Organizational Support, Quality of Patient Care, Organizational Commitment.

References





DOI: https://doi.org/10.15410/aijm%2F2015%2Fv4i1%2F59872