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A Comparative Study of Stress and its Perceived Correlates among Managerial and Clerical Cadres of Public Sector Banks


Affiliations
1 ICMR project, Department of Transfusion Medicine, GMCH, Sec-32, Chandigarh, India
2 Department of Psychology DAVC.Sec.-10, Chandigarh, India
     

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With the privatisation of banking sector, public sector banks are facmg tough competition. A need was feltto assess the levels of stress and its correlates amongst these bank employees. For this study, a sample of sixty clerical level employees and managerial level employees of bank organisation was taken. Stress level was measured by using Occupational Stress Index Scale by Snvastava and Singh (1981) and it's co-relates were measuredby a tailor-made Ratmg Scale. Results revealed managers to be significantly more stressed than clerks (1=4.64**). Correlations between stress and its correlates exhibited that managers were stressed because of their working hours, adverse work conditions, work climate, family problems and up-gradation of technology while clerks were more stressed because of theirresponsibihty towards higher level, workload, working hours and up-gradation of technology.

Keywords

Stress Correlates, Occupational Stress, Clerks, Managers, Banks, Work Load.
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  • A Comparative Study of Stress and its Perceived Correlates among Managerial and Clerical Cadres of Public Sector Banks

Abstract Views: 397  |  PDF Views: 1

Authors

Rosy Arora
ICMR project, Department of Transfusion Medicine, GMCH, Sec-32, Chandigarh, India
Rohini Thapar
Department of Psychology DAVC.Sec.-10, Chandigarh, India

Abstract


With the privatisation of banking sector, public sector banks are facmg tough competition. A need was feltto assess the levels of stress and its correlates amongst these bank employees. For this study, a sample of sixty clerical level employees and managerial level employees of bank organisation was taken. Stress level was measured by using Occupational Stress Index Scale by Snvastava and Singh (1981) and it's co-relates were measuredby a tailor-made Ratmg Scale. Results revealed managers to be significantly more stressed than clerks (1=4.64**). Correlations between stress and its correlates exhibited that managers were stressed because of their working hours, adverse work conditions, work climate, family problems and up-gradation of technology while clerks were more stressed because of theirresponsibihty towards higher level, workload, working hours and up-gradation of technology.

Keywords


Stress Correlates, Occupational Stress, Clerks, Managers, Banks, Work Load.