International Journal on Leadership

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Performance Appraisal Systems in Facility Services Sector: A Case Study


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1 Assistant Professor in Master of International Business, Kongunadu Arts and Science College, Coimbatore, India
     

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One of the responsibilities of manager is to ensure that an organization functions effectively and efficiently. In order to achieve these goals, a manager must be able to determine and assess performance levels of both an organization and its individual employees. Effective appraisals must focus on proper performance criteria and standards. The purpose of this study is to enquire into the opinions of employees towards the effectiveness of their performance appraisal system in the Private Services Sector in Coimbatore. For the purpose, 120 respondents were selected using random sampling, including managers and executives. A structured questionnaire was administered to the respondents and primary data was collected. Secondary data was collected through various sources like magazines, journals, company records etc. Based on the analysis made, suggestions will be offered.

Keywords

Employee Appraisal, Private Service Sector
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  • Cooper, D. R., & Emory, C. W. (1995). Business Research Methods, (5th ed.). Irwin, USA: Mc-Graw Hills Companies Inc.

  • Beer, M. (1981). Performance Appraisal: Dilemmas and Possibilities. Organizational Dynamics, 9(3), 24-36. Retrieved from Business Source Premier Database, http://search.epnet.com.

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Abstract Views: 406

PDF Views: 9




  • Performance Appraisal Systems in Facility Services Sector: A Case Study

Abstract Views: 406  |  PDF Views: 9

Authors

Christina Febiula
Assistant Professor in Master of International Business, Kongunadu Arts and Science College, Coimbatore, India

Abstract


One of the responsibilities of manager is to ensure that an organization functions effectively and efficiently. In order to achieve these goals, a manager must be able to determine and assess performance levels of both an organization and its individual employees. Effective appraisals must focus on proper performance criteria and standards. The purpose of this study is to enquire into the opinions of employees towards the effectiveness of their performance appraisal system in the Private Services Sector in Coimbatore. For the purpose, 120 respondents were selected using random sampling, including managers and executives. A structured questionnaire was administered to the respondents and primary data was collected. Secondary data was collected through various sources like magazines, journals, company records etc. Based on the analysis made, suggestions will be offered.

Keywords


Employee Appraisal, Private Service Sector

References