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Business Model Innovation through Value Delivery Differentiation: Multiple Case Studies
There are many highlights on value creation and value capture in the field of business model research since these are traditionally considered as core components of a business model. However, the concept of value delivery is open to question what does value delivery play a role in the concept of business model. In our research, we examined the roles of value delivery in a business model. Using multiple case studies of firms and its business model, we found evidence that differentiation of value delivery would impact business model innovation. This research proposes a theoretical framework for organizational capabilities to achieve successful value delivery differentiation. The results have implications for business model establishment practices.
Keywords
Business Model, Organizational Capabilities, Value Capture, Value Creation, Value Delivery
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