Refine your search
Collections
Co-Authors
Year
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Joseph, Ansted Iype
- Demographic Influences on Social Media Use across Tourist Lifecycle Phases
Abstract Views :251 |
PDF Views:0
Authors
Affiliations
1 Amity Global Business School, Kochi, Kerala, IN
2 Department of Management Studies, Pondicherry University, Pondicherry, IN
1 Amity Global Business School, Kochi, Kerala, IN
2 Department of Management Studies, Pondicherry University, Pondicherry, IN
Source
Journal of Hospitality Application and Research, Vol 11, No 2 (2016), Pagination: 49-73Abstract
Social media has evolved into a vital tool for tourists looking to not just plan their next vacation but also to use it during their holiday and post vacation. The purpose of this study is to understand the influences of critical demographic variables such as age and gender on the intention to use Social media platforms across the three phases of the tourist lifecycle; Pre-trip, In-Trip and Post-trip. About 600 respondents, including both domestic and international tourists visiting the state of Kerala, India were surveyed. The findings of the study indicate that while gender has minimal influence on which Social media platforms are being used, it is younger tourists who are prolific users of various Social media tools. Knowledge and understanding of the specific Social media platforms that are utilized by travellers across the Tourist lifecycle will enable destination marketing organizations and other tourism providers to engage tourists more proficiently using appropriate Social media tools.Keywords
Tourist Lifecycle, Social Media, Tourist Demographics, Tourism, Vacation Trips.
References
- Burgess, S., Sellitto, C., Cox, C., & Buultjens, J. (2011). Trust perceptions of online travel information by different content creators: Some social and legal implications. Information systems frontiers, 13(2), 221-235.
- Cox, C., Burgess, S., Sellitto, C., & Buultjens, J. (2009). The role of user-generated content in tourists’ travel planning behaviour. Journal of Hospitality Marketing & Management, 18(8), 743-764.
- Dasgupta, D. (2011). Tourism marketing. India: Dorling Kindersley.
- Engel, J., Blackwell, R., & Miniard, P. (1990). Consumer Behaviour. USA.
- Fotis, J., Buhalis, D., & Rossides, N. (2011). Social media impact on holiday travel planning: The case of the Russian and the FSU markets. International Journal of Online Marketing, 1(4), 1-19.
- Fotis, J., Buhalis, D., & Rossides, N. (2012). Social media use and impact during the holiday travel planning process (pp. 13-24). Springer-Verlag.
- Google Ipsos MediaCT (2014, June). The 2014 Traveler’s Road to Decision. Retrieved from https://www.thinkwithgoogle.com/research-studies/2014-travelers-road-to-decision.html
- Gretzel, U., Hwang, Y., & Fesenmaier, D. (2006). A behavioral framework for travel destination recommendation systems design. In D. Fesenmaier, H. Werthner and K. Wöber (Eds.), Destination recommendation systems: Behavioral foundations and applications (pp. 53-64). Cambridge, MA: CAB International.
- Gretzel, U., & Yoo, K. H. (2008). Use and impact of online travel reviews. Information and communication technologies in tourism 2008, 35-46.
- Huang, Y. H., Basu, C., & Hsu, M. K. (2010). Exploring motivations of travel knowledge sharing on social network sites: An empirical investigation of U.S. college students. Journal of Hospitality Marketing & Management, 19(7), 717-734.
- Ip, C., Lee, H. A., & Law, R. (2012). Profiling the users of travel websites for planning and online experience sharing. Journal of Hospitality & Tourism Research, 36(3), 418-426.
- Jones, S., & Fox, S. (2009). Generations online in 2009. Washington DC: Pew Internet & American Life Project.
- Kaplan, A. M., & Haenlein, M. (2011). The early bird catches the news: Nine things you should know about micro-blogging. Business Horizons, 54(2), 105-113.
- Lee, S. W. (2011). To tweet or not to tweet: An exploratory study of meeting professionals’ attitudes toward applying social media for meeting sessions. Journal of Convention & Event Tourism, 12(4), 271-289.
- Lenhart, A., Madden, M., Macgill, A. R., & Smith, A. (2007). Teens and social media. Pew Internet and American Life Project.
- Leung, D., Law, R., Van Hoof, H., & Buhalis, D. (2013). Social media in tourism and hospitality: A literature review. Journal of Travel & Tourism Marketing, 30(1-2), 3-22.
- Lo, I. S., McKercher, B., Lo, A., Cheung, C., & Law, R. (2011). Tourism and online photography. Tourism Management, 32(4), 725-731.
- Murphy, H. C., Centeno Gil, E. A., & Schegg, R. (2010). An investigation of motivation to share online content by young travellers -Why and Where. Information and Communication Technologies in Tourism 2010, 467-478.
- Pan, B., MacLaurin, T., & Crotts, J. C. (2007). Travel blogs and the implications for destination marketing. Journal of Travel Research, 46(1), 35-45.
- Papathanassis, A., & Knolle, F. (2011). Exploring the adoption and processing of online holiday reviews: A grounded theory approach. Tourism Management, 32(2), 215-224.
- Parra-López, E., Bulchand-Gidumal, J., Gutiérrez-Taño, D., & DíazArmas, R. (2011). Intentions to use social media in organizing and taking vacation trips. Computers in Human Behaviour, 27(2), 640654.
- Rodríguez, I. L. (2009). Social media in tourism behaviour (Master degree dissertation, Bournemouth University and Université de Savoie). Retrieved from http://www.du.se/PageFiles/18846/RodrguezIreneLucena.pdf.
- Shankman, S. (2014, June). Three-Quarters of Millennial Travelers Update Social Media Once a Day. Retrieved from http://skift.com/2014/06/10/three-quarters-of-millennial-travelers-updatesocialmedia-once-a-day/
- Simms, A., & Gretzel, U. (2013). Planning a vacation using social media: Influences of demographic, psychographic, and trip-related characteristics. In Proceeding of The 20th IFITT International Conference on Information Technology and Travel & Tourism, ENTER 2013.
- Sparks, B. A., & Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism Management, 32(6), 1310-1323.
- Stoller, G. (2012, August). How Men, Women Travel Differently - And More. Retrieved from http://www.cnbc.com/id/48433282
- Tripadvisor (2014a, April). TripBarometer April 2014: Global Edition. Retrieved from http://www.tripadvisor.com/TripAdvisorInsights/n2200/tripbarometer-april-2014-global-edition
- Tussyadiah, I. P., & Fesenmaier, D. R. (2008). Marketing Places through First-Person Stories: An Analysis of Pennsylvania Roadtripper Blog. Journal of Travel & Tourism Marketing, 25(3-4), 299-311.
- Verna, P. (2009). User-generated content: More popular than profitable. eMarketer Reports, Jan.
- Xiang, Z. (2010). Modeling the persuasive effects of search engine results. Information Technology & Tourism, 12(3), 233-248.
- Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism management, 31(2), 179-188.
- Yoo, K. H., & Gretzel, U. (2008, January). Understanding differences between online travel review writers and non-writers. In Proceedings of the 13th Annual Graduate Education and Student Research Conference in Hospitality and Tourism, Orlando, FL (pp. 21-29).
- Yoo, K. H., & Gretzel, U. (2009, June). Generational differences in CGM perceptions and use for travel planning. In Proceedings of the 40th annual conference of the travel and tourism research association, Honolulu, HI.
- Yoo, K. H., & Gretzel, U. (2010). Antecedents and impacts of trust in travel-related consumer-generated media. Information Technology & Tourism, 12(2), 139-152.
- Yoo, K. H., & Gretzel, U. (2011). Influence of personality on travel-related consumer-generated media creation. Computers in Human Behaviour, 27(2), 609-621.
- Yoo, K. H., & Gretzel, U. (2012). Use and creation of social media by travellers. Social media in travel, tourism and hospitality: Theory, practice and cases, 189.
- Zehrer, A., Crotts, J. C., & Magnini, V. P. (2011). The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm. Tourism Management, 32(1), 106-113.
- Zickuhr, K. (2010). Generations 2010. Pew internet & American life project. Pew Research Center, Washington, DC.