Refine your search
Collections
Co-Authors
Year
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Koshy, Elizabeth Renju
- A Structural Equation Modelling Approach of the Deteminance of Information Sources on Perceived Cognitive Destination Image
Abstract Views :165 |
PDF Views:0
Authors
Affiliations
1 Pedagogical Research Associate, IIMBx, Indian Institute of Management Bangalore, Karnataka, IN
2 Assistant Professor, Department of Professional Studies, Christ University, Karnataka, IN
3 Associate Professor, Department of Management, Musaliar College of Engineering and Technology, Pathanamthitta, Kerala, IN
1 Pedagogical Research Associate, IIMBx, Indian Institute of Management Bangalore, Karnataka, IN
2 Assistant Professor, Department of Professional Studies, Christ University, Karnataka, IN
3 Associate Professor, Department of Management, Musaliar College of Engineering and Technology, Pathanamthitta, Kerala, IN
Source
Journal of Hospitality Application and Research, Vol 17, No 1 (2022), Pagination: 35-50Abstract
This empirical research paper was an extract from a major research work on understanding the tourists experience and post visit behaviour. Tourism industry confronted furious competition as marketers brand and position their destination in global market through lucrative strategies. One of the most predominant approaches was conceiving a favourable image of the destinations. Studies in this arena had highlighted the importance of information sources in destination image formation process. Accordingly, the primary objective of this work was to understand the structural deteminance of information sources, that included online and offline sources on the tourists’ perceived cognitive image of the destinations. Literary sources were analysed and supporting evidence was pulled out. A model was formulated and hypothesis was framed stating that information sources determine the cognitive destination image. A structured questionnaire containing necessary statements measuring the sources of information and perceived cognitive image of the destination was circulated and the data was collected from 400 tourists using convenient sampling technique. Sample size was rounded to 370 after rejecting the illegible responses. A three stage approach that included Exploratory Factor Analysis of SPSS, Confirmatory Factor Analysis and Structural Equation Modelling of AMOS were used to test the hypothesis and the validity of the model. The model fit was identified for the individual factors and for the structural model. Also, the test results indicated the significant impact of information sources on cognitive image. Though there were studies that found the significance similar to this study, the novelty was indicated through the model. Studies were not found modelling these two factors viz; information sources and cognitive destination image. Suggestions were provided for the destination marketers. Limitations and Scope for further research were indicated.Keywords
Information Sources, Cognitive, Destination, Image, Tourists
References
- Baloglu, S. (2000). A path analytic model of visitation intention involving information sources, socio-psychological motivations, and destination image. Journal of Travel & Tourism Marketing, 8(3), 81-90. doi:https://doi.org/10.1300/J073v08n03_05
- Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897. doi:https://doi.org/10.1016/S0160-7383(99)00030-4
- Balouchi, M., Aziz, Y. A., Hasangholipour, T., Khanlari, A., Abd Rahman, A., & Raja-Yusof, R. N. (2017). Explaining and predicting online tourists’ behavioural intention in accepting consumer generated contents. Journal of Hospitality and Tourism Technology, 8(2), 168-189. doi:https://doi.org/10.1108/JHTT-09-2016-0059
- Beatty, S. E., & Smith, S. M. (1987). External search effort: An investigation across several product categories. Journal of Consumer Research, 14(1), 83-95. doi:https://doi.org/10.1086/209095 ●● Beerli, A., & Martin, J. D. (2004). Factors influencing destination image. Annals of Tourism Research, 31(3), 657-681. doi:https://doi.org/10.1016/j.annals.2004.01.010
- Bieger, T., & Laesser, C. (2004). Information sources for travel decisions: Toward a source process model. Journal of Travel Research, 42(4), 357-371. https://doi.org/10.1177/0047287504263030
- Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior. Dryden Press, Harcourt College Publishers, Ft. Worth, Texas.
- Bruwer, J., & Lesschaeve, I. (2012). Sources of information used by tourists travelling to visit Canadian winery tasting rooms. Tourism Planning & Development, 9(3), 269-289. doi:https://doi.org/10.1080 /21568316.2012.672452
- Buhalis, D. (2003). eTourism: Information technology for strategic tourism management. Pearson Education.
- Casaló, L. V., Flavián, C., & Guinalíu, M. (2010). Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions. Tourism Management, 31(6), 898-911. doi:https://doi.org/10.1016/j.tourman.2010.04.007
- Dodd, T. H. (1998). Influences on search behavior of industrial tourists. Journal of Hospitality & Leisure Marketing, 5(2-3), 77-94.
- doi:https://doi.org/10.1300/J150v05n02_05
- Gartner, W. C. (1989). Tourism image: Attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research, 28(2), 16-20. doi:https://doi. org/10.1177/004728758902800205
- Gelb, B. D., & Sundaram, S. (2002). Adapting to “word of mouse”. Business Horizons, 45(4), 21-25.
- Gitelson, R. J., & Crompton, J. L. (1983). The planning horizons and sources of information used by pleasure vacationers. Journal of Travel Research, 21(3), 2-7. doi:https://doi.org/10.1177/004728758302100301
- Govers, R., Go, F. M., & Kumar, K. (2007). Virtual destination image a new measurement approach. Annals of Tourism Research, 34(4), 977-997. doi:https://doi.org/10.1016/j.annals.2007.06.001
- Gursoy, D., & Chen, J. S. (2000). Competitive analysis of cross cultural information search behavior. Tourism Management, 21(6),583-590. doi:https://doi.org/10.1016/S0261-5177(00)00005-4
- Gursoy, D., & McCleary, K. W. (2004a). Travelers’ prior knowledge and its impact on their information search behavior. Journal of Hospitality & Tourism Research, 28(1), 66-94. doi:https://doi.org/10.1177/1096348003261218
- Gursoy, D., & McCleary, K. W. (2004b). An integrative model of tourists’ information search behavior. Annals of Tourism Research, 31(2), 353-373. doi:https://doi.org/10.1016/j.annals.2003.12.004
- Ho, C. I., Lin, M. H., & Chen, H. M. (2012). Web users’ behavioural patterns of tourism information search: From online to offline. Tourism Management, 33(6), 1468-1482. doi:https://doi.org/ 10.1016/j.tourman.2012.01.016
- Kenny, D. A., & McCoach, D. B. (2003). Effect of the number of variables on measures of Fit in Structural Equation Modelling. Structural Equation Modelling Journal, 10(3), 333-351. doi:https://doi.org/10.1207/S15328007SEM1003_1
- Kim, H., & Chen, J. S. (2016). Destination image formation process: A holistic model. Journal of Vacation Marketing, 22(2), 154-166. doi:https://doi.org/10.1177/1356766715591870
- Kim, H., & Richardson, S. L. (2003). Motion picture impacts on destination images. Annals of Tourism Research, 30(1), 216-237. doi:https://doi.org/10.1016/S0160-7383(02)00062-2
- Konecnik, M. (2004). Evaluating Slovenia’s image as a tourism destination: A self-analysis process towards building a destination brand. J Brand Manag., 11, 307-316. doi:https://doi.org/10.1057/palgrave.bm.2540175
- Korneliussen, T., & Greenacre, M. (2018). Information sources used by European tourists: A cross-national study. Journal of Travel Research, 57(2), 193-205. doi:https://doi.org/10.1177/ 0047287516686426
- Lee, J. Y., Paik, W., & Joo, S. (2012). Information resource selection of undergraduate students in academic search tasks. Information Research: An International Electronic Journal, 17(1).
- McCartney, G., Butler, R., & Bennett, M. (2008). A strategic use of the communication mix in the destination image-formation process. Journal of Travel Research, 47(2), 183-196. doi:https://doi.org/10.1177/0047287508321201
- Molina, A., Gómez, M., & Martín-Consuegra, D. (2010). Tourism marketing information and destination image management. African Journal of Business Management, 4(5), 722-728.
- Muñoz-Leiva, F., Mayo-Muñoz, X., & De la Hoz-Correa, A. (2018). Adoption of homesharing platforms: A cross-cultural study. Journal of Hospitality and Tourism Insights, 1(3), 220-239. doi:https://doi.org/10.1108/JHTI-01-2018-0007
- Murphy, P., Pritchard, M. P., & Smith, B. (2000). The destination product and its impact on traveller perceptions. Tourism Management, 21(1), 43-52. doi:https://doi.org/10.1016/S0261-5177(99)00080-1
- Pan, B., & Fesenmaier, D. R. (2006). Online information search: Vacation planning process. Annals of Tourism Research, 33(3), 809-832. doi:https://doi.org/10.1016/j.annals.2006.03.006
- Pan, B., MacLaurin, T., & Crotts, J. C. (2007). Travel blogs and the implications for destination marketing. Journal of Travel Research, 46(1), 35-45. doi:https://doi.org/10.1177/0047287507302378
- Papathanassis, A., & Knolle, F. (2011). Exploring the adoption and processing of online holiday reviews: A grounded theory approach. Tourism Management, 32(2), 215-224. doi:https://doi.org/10.1016/j.tourman.2009.12.005
- Pike, S., & Ryan, C. (2004). Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of Travel Research, 42(4), 333-342. doi:https://doi.org/10.1177/0047287504263029
- Ruiz-Real, J. L., Uribe-Toril, J., & Gázquez-Abad, J. C. (2020). Destination branding: Opportunities and new challenges. Journal of Destination Marketing & Management, 17, 100453. doi:https://doi.org/10.1016/j.jdmm.2020.100453
- Shankar, R. S. (2020c). An empirical analysis of tourists’ motivation. IUP Journal of Marketing Management, 19(2), 35-46.
- Shankar, R. S. (2020b). Impact of cognitive and affective image on tourists’ travel motivation. Indian Journal of Marketing, 50(5-7), 35-45. doi:https://doi.org/10.17010/ijom/2020/v50/i5-7/152118
- Shankar, R. S. (2021). What information do tourists search in the e-sources? An empirical study. Asian Journal of Management, 12(1), 41-46. doi:https://doi.org/10.5958/2321-5763.2021.00007.X
- Shankar, S. R. (2020a). E-sources and types of information: A descriptive analysis of tourists’ perspectives. IUP Journal of Marketing Management, 19(4), 55-67. doi:https://lavasalibrary.remotexs.in/scholarly-journals/e-sources-types-information-descriptive-analysis/docview/2486868499/se-2?accountid=38885
- Simões, C., & Dibb, S. (2001). Rethinking the brand concept New brand orientation. Corporate Communications: An International Journal, 6(4), 217-224. doi:https://doi.org/10.1108/ 13563280110409854
- Tan, W. K., & Chen, T. H. (2012). The usage of online tourist information sources in tourist information search: An exploratory study. The Service Industries Journal, 32(3), 451-476. doi:https://doi.org/10.1080/02642069.2010.529130
- Walmsley, D. J., & Young, M. (1998). Evaluative images and tourism: The use of personal constructs to describe the structure of destination images. Journal of Travel Research, 36(3), 65-69. doi:https://doi.org/10.1177/004728759803600307
- Wilkie, W. L., & Dickson, P. R. (1985). Shopping for appliances: Consumers’ strategies and patterns of information search. Marketing Science Institute.
- Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188. doi:https://doi.org/10.1016/j.tourman.2009.02.016
- Yuan, K. H. (2005). Fit indices versus test statistics. Multivariate Behavioral Research, 40(1), 115-148. doi:https://doi.org/10.1207/s15327906mbr4001_5