Open Access
Subscription Access
Open Access
Subscription Access
In Search of Mechanisms: How Do High-Performance HR Practices Affect Organisational Effectiveness?
Subscribe/Renew Journal
The present study aims to chart out the linkages between high-performance HR practices, psychological climate, their effect on employees' work engagement and citizenship behaviour at work place, and ultimately the enhancement of organisational effectiveness. It is a study of IT organisations which have been keen to focus on strategic HR interventions and are willing to incorporate employees' perceptions of their work environments in order to better understand the conditions that augment work engagement and positive work behaviours. Data were collected from 250 IT professionals. The results indicate that, while high-performance HR practices indeed play a leading role in augmenting organisational effectiveness, organisations need to focus upon individuals' psychological processes and aspirations at work. In the context of IT organisations, the study reveals that human resource managers should also take into account employees' psychological well-being at workplace while formulating HR policies and practices that can enhance organisational performance outcomes and effectiveness.
Keywords
High-Performance HR Practices, Work Engagement, Psychological Climate, Citizenship Behaviours, Organisational Effectiveness.
Subscription
Login to verify subscription
User
Font Size
Information
- Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2012). The link between perceived human resource management practices, engagement and employee behavior: a moderated mediation model. The International Journal of Human Resource Management, 24, 330-351.
- Andrew, O. C., & Sofian, S. (2011). Engaging People who Drive Execution and Organizational Performance. American Journal of Economics and Business Administration, 3, 569-575.
- Angel, H. L., & Perry, J. L. (1981). An empirical assessment of organizational commitment and organizational effectiveness. Administrative Science Quarterly, 26, 1-14.
- Bagozzi, R. P. (1992). The Self-regulation of Attitudes, Intentions, and Behavior. Social Psychology Quarterly, 55(2), 178-204.
- Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European Journal of Work and Organizational Psychology, 20, 4-28.
- Bamberger, P., & Meshoulam, I. (2000). Human resource Strategy, Newbury Park, CA: Sage.
- Bateman, T. S. & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26, 587-595.
- Bentler, P. M. (1990), Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-46.
- Biswas, S., & Varma, A. (2007). Psychological climate and individual performance in India: test of a mediated model. Employee Relations, 29(6), 664-676.
- Biswas, S. (2008). HR Practices as a Mediator between Organizational Culture and Transformational Leadership: Implications for Employee Performance. Psychological Studies, 54, 114-123.
- Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance, In Schmitt, N., Borman, W. C.& Associates (Ed.), Personnel selection in organizations (pp. 71-98), San Francisco: Jossey-Bass.
- Bowen, D. E., & Ostroff, C. (2004). Understanding HRMfirm performance linkages: The role of the strength of the HRM system. Academy of Management Review, 29, 203-221.
- Brown, S. P., & Leigh, T. W. (1996). A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81, 358-368.
- Cameron, K., Mora, C., Leutscher, T., & Calarco, M. (2011). Effects of Positive Practices on Organizational Effectiveness. The Journal of Applied Behavioral Science, 47, 266-308.
- Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011), Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64, 89-136.
- D'Amato, A., & Zijlstra, F. R. H. (2008). Psychological climate and individual factors as antecedents of work outcomes. European Journal of Work and Organizational Psychology, 17(1), 33-54.
- Ersoy-Cem, N., Born, M. Ph., Derous, E., & Van Der Molen, H. (2011). Antecedents of organizational citizenship behavior among blue and white collar workers in Turkey. International Journal of Intercultural Relations, 35(3), 356-67.
- Fallon, T. & Brinkerhoff, R. O. (1996). Framework for organizational effectiveness. Paper presented at the American Society for Training and Development International Conference.
- Ferris, G. R., Hochwarter, W. A., Ronald Buckley, M., Harrell-Cook, G., & Frink, D. D. (1999). Human resources management: Some new directions. Journal of Management, 25(3), 385-415.
- Gelade, G., & Gilbert, P. (2003). Work climate and organizational effectiveness: The application of data envelopment analysis in organizational research. Organizational Research Methods, 6(4), 482-501.
- Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Businessunit level relationship between employee satisfaction, employee engagement, and business outcomes: A metaanalysis, Journal of Applied Psychology, 87, 268-279.
- House, R., & Rizzo, J. (1972). Role conflict and ambiguity as critical variables in a model of organizational behaviour. Organizational Behavior and Human Performance, 7, 467-505.
- Hoy, W. K., & Ferguson, J. (1985). A theoretical framework and exploration of organizational effectiveness in schools. Educational Administration Quarterly, 21, 117-134.
- Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1-55.
- James, L. R., & Jones, A. P. (1974). Organizational climate: A review of theory and research, Psychological Bulletin, 81, (12), 1096-1112.
- James, L. R, James, L. A., & Ashe, D. K. (1990). The meaning of organizations: The role of cognition and values, In B Schneider (Ed.), Organizational climate and culture (pp.41-84), San Francisco: Jossey-Bass.
- James, L. R., Hater, J. J., Gent, M. J., & Bruni, J. R. (1978), Psychological climate: implications from cognitive social learning theory and interactional psychology, Personnel Psychology, 31, 783-813.
- Joreskog, K. G., & Sorbom, D. (1996). LISREL 9: User's reference guide. Chicago, IL: Scientific Software International.
- Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.
- Kanfer, R. (1990), Motivation and individual differences in learning: An integration of developmental, differential and cognitive perspectives, Learning and Individual Differences, 2, 221-239.
- Leigh, J. H., Lucas, G. H. Jr., & Woodman, R. W. (1988). Effects of perceived organizational factors on role stressjob attitude relationships. Journal of Management, 14(1), 41-58.
- Luthans, F., & Avolio, B. J. (2003). Authentic leadership: A positive developmental approach, In Cameron, K.S., Dutton, J. E. & Quinn, R. E. (Ed.), Positive Organizational Scholarship: Foundations of a New Discipline (pp. 241-58), San Francisco, CA: Berrett-Koehler.
- Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate employee performance relationship. Journal of Organizational Behavior, 29, 219-238.
- Luthans, F., Welsh, D. H. B., & Taylor, L. (1988, June). A descriptive model of managerial effectiveness. Group & Organization Studies, 13(2), 148-162.
- Martin, A. J., Jones, E. S., & Callan, V. J. (2005). The role of psychological climate in facilitating employee adjustment during organizational change. European Journal of Work and Organizational Psychology, 14, 263-289.
- Mendelow, A. L. (1983). Setting corporate goals and measuring organizational effectiveness- A practical approach. Long Range Planning, 16, 70-76.
- Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences, 17(4), 319-331.
- Michela, J. L., Lukaszewski, M. P., & Allegrante, J. P. (1995). Organizational climate and work stress: a general framework applied to inner-city schoolteachers, In Sauter, S. L., Murphy, S. L. R. (Ed.), Organizational Risk Factors for Job Stress (pp.61-80), American Psychological Association, Washington DC.
- Mossholder, K. W., Richardson, H. A., & Settoon, R. P. (2011). Human resource systems and helping in organizations: A relational perspective. Academy of Management Review, 36(1), 33-52.
- Motowidlo, S. J. (2000). Some basic issues related to contextual performance and organizational citizenship behavior in human resource management. Human Resource Management Review, 10(1), 15-126.
- Mott, P. E. (1972). The Characteristics of Effective Organizations, Harper and Row: NewYork.
- Nigam, S., Guan, B., & Ruiz-Barradas, A. (2011). Key role of the Atlantic multidecadal oscillation in 20th century drought and wet periods over the Great Plains. Geophys Geophysical Reseach Letters, 38,. Doi: 10.1029/2011GL048650
- Noruzi, M. R., & Rahimi, G. R. (2010), Multiple intelligences: A new look to organizational effectiveness. Journal of Management Research, 2(2), 1-15.
- Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome, Lexington, MA: Lexington Books.
- Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time, Human Performance, 10, 85-97.
- Pare, G., & Tremblay, M. (2007). The influence of Highinvolvement human resource practices, procedural justice, organizational commitment, and citizenship behaviors on information technology professionals' turnover intentions. Group & Organization Management, 32(3), 326-357.
- Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., Lacost, H. A., & Roberts, J. E. (2003), Relationships between psychological climate perceptions and work outcomes: a meta-analytic review. Journal of Organizational Behavior, 24, 389-416.
- Pereira, C. M. M., & Gomes, J. F. S. (2012). The strength of human resources practices and transformational leadership: impact on organizational performance. The International Journal of Human Resource Management, 23(19), 4301-4318.
- Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000), Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.
- Posdakoff, P. M., & Mackenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research (JMR), 31, 351-363.
- Posdakoff, P. M., & Mackenzie, S. B. (2009). Impact of organizational citizenship behavior on organizational performance: A review and suggestion for future research. Human Performance, 10(2), 133-151.
- Rich, B. L., LePine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53, 617-635.
- Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements, Thousand Oaks, CA: Sage.
- Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
- Salanova, M., Llorens, S., & Schaufeli, W. B. (2011). Yes, I Can, I Feel Good, and I Just Do It! On Gain Cycles and Spirals of Efficacy Beliefs, Affect, and Engagement, 60(2), 255-285.
- Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory analytic approach. Journal of Happiness Studies, 3, 71-92.
- Schneider, B. (1990), The Climate for Service: An Application of the Climate Construct, In B. Schneider (Ed.), Organizational Climate and Culture ( pp. 383-412). San Francisco, CA: Jossey-Bass.
- Schuler, R. S., & Jackson, S. E. (2000). Strategic human resource management, Oxford:Blackwell.
- Sharma, R. A., & Samantara, R. (1995). Conflict management in an Indian firm. International Journal of Industrial Relations, 30(4).
- Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource development Review, 9(1), 89-110.
- Shuck, B., Reio, T. G., & Rocco, T. S. (2011). Employee engagement: an examination of antecedents and outcome variables. Human Resource Development International, 13(4), 419-428.
- Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. The Journal of Applied Psychology, 68, 653-663.
- Steers, R. M. (1977). Antecedents and outcomes of organizational commitment, Administrative Science Quarterly, 22(1), 46-56.
- Tarter, C. J., & Hoy, W. K. (2004). A system approach to quality in elementary schools. Journal of Educational Administration, 42, 539-554.
- Tzafrir, S. S. (2005). The relationship between trust, HRM practices, and firm performance, International Journal of Human Resource Management, 16(9).
- Uline, C. L., Miller, D. M., & Tschannen-Moren, M. (1998). School effectiveness: The underlying dimensions. Eduicational Administration Quarterly, 34, 462-484.
- Van Wijhe, C., Peeters, M., Schaufeli, W., & Hout, M. V. D. (2011). Understanding workaholism and work engagement: the role of mood and stop rules. Career Development International, 16(3), 254-70
- Wei, Y. C., Han, T. S., & Hsu, I. C. (2010). High-performance HR practices and OCB: a cross-level investigation of a causal path. The International Journal of Human Resource Management, 21(10), 1631-1648.
- Williams, L. J., & Anderson, S. E. (1991), Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviours. Journal of Management, 17, 601-617.
- Wright, P. M., McMahan, G. C., & McWilliams, A. (1994). Human Resources and Sustained Competitive Advantage: A Resource-Based Perspective. International Journal of Human Resource Management, 5(2), 301-26.
- Zacharatos, A., Barling, J., & Iverson, R. D. (2005). High performance work systems and occupational safety. Journal of Applied Psychology, 90, 77-93.
- Zhang, Z., Wan, D., & Jia, M. (2008). Do high-performance human resource practices help corporate entrepreneurship? The mediating role of organizational citizenship behaviour. Journal of High Technology Management Research, 19, 128-138.
Abstract Views: 546
PDF Views: 2