Open Access
Subscription Access
Open Access
Subscription Access
Order Processing Process in Physical Distribution Adopted by Small Scale Cements Manufacturing Firms
Subscribe/Renew Journal
Order processing is generally the process that is associated with the picking, packing and delivery of the products to the shipping carrier. If an order is received by an organization, it should be immediately and accurately processed by the organization. If processing is done efficiently and effectively, both the organization as well as the customer are benefitted. The present research paper focuses on the steps adopted by the small scale cements manufacturing units or by the cements industry with the collection of primary data obtained from eight small scale cement firms functioning in SIDCO & SICOP, registered under DIC (District Industries Center) in District Udhampur of Jammu & Kashmir State. The various steps that are adopted by the eight small scale cements manufacturing units are “Receiving of order”, “Recording of order”, “Filling of order” and “Assembling orders for transportation”. The results of the ranking table revealed that the variable “Receiving of order” scored the highest mean rank as it perceived to the first and foremost step of order processing. The factor “Recording of order” scored second rank. Consequently the variable “Filling of order” materialized with rank three and finally the variable “Assembling orders for transportation” emerged with fourth rank. Further, the results of regression analysis revealed that proper order processing leads to effective fulfillment of orders as represented by its significant value. The study however is restricted to the small scale manufacturing units operating in the one District only.
Keywords
Order, Processing, Distribution, Cement Industry, SSI’s (Small Scale Industries).
Subscription
Login to verify subscription
User
Font Size
Information
- Ballou, R. H. (1992). Business logistics management. Englewood Cliffs, NJ: Prentice Hall.
- Bertrand, J. W. M., Wortman, J. C., & Wijngaard, J. (1990). A structural and design oriented approach. Amsterdam: Elsevier.
- Bowersox, D. J., Closs, D. J., & Helferich, O. K. (1986). Logistical management: A systems integration of physical distribution, manufacturing support, and materials procuremen. New York, NY: MacMillan Publishing Company.
- Crittenden, V. L., Gardiner, L. R., & Stam, A. (1993). Reducing conflict between marketing and manufacturing. Industrial Marketing Management, 22, 299–309.
- Daugherty, P. J., Stank, T. P., & Rogers, D. S. (1992). The impact of formalisation on warehousing firms. The International Journal of Logistics Management, 3(2), 49–61.
- de Vries, J. (1999). Logistiek Organiseren. Een studie naar de relatie tussen goederenstroombesturing en logistieke organisatie. Groningen: Van Denderen B.V.
- Donaldson, L. (2001). The contingency theory of organizations. Thousand Oaks, CA: Sage Publications.
- Hoekstra, S., & Romme, J. (Eds.). (1992). Integral logistic structures: Developing customer-oriented goods flow. London: McGraw-Hill.
- IPL-TNO. (1998). Informatiesystemen voor klantordergestuurde productiebedrijven. Veldhoven: IPL-TNO.
- Konijnendijk, P. A. (1992). Co-ordination of production and sales. Antwerpen: Maklu.
- Lin, F., & Shaw, M. (1998). Reengineering the order fulfillment process in supply chain networks. The International Journal of Flexible Manufacturing Systems, 10, 197–229.
- Mintzberg, H. (1979). The structuring of organizations. Englewood Cliffs, NJ: Prentice Hall.
- Nauta, A., De Vries, J., Van der Vaart, J. T., & Wijngaard, J. (1998). Interdependence and negotiation between production and sales. Proceedings of the Second International Meeting for Research in Logistics, Marseille, France.
- Parente, D. H. (1998). Across the manufacturing-marketing interface, classification of significant research. International Journal of Operations & Production Management, 18(12), 1205–1222.
- Shapiro, B. P., Rangan, V. K., & Sviokla, J. J. (1992). Staple yourself to an order. Harvard Business Review, 70(4), 113–122.
- Vollman, T. E., Berry, W. L., & Whybark, D. C. (1997). Manufacturing planning and control systems. New York, NY: Irwin/McGraw-Hill.
Abstract Views: 262
PDF Views: 0