Determinants of Organizational Commitment among Service Industry Employees in Puducherry

Loyalty and dedication workers have towards their organization are known as the organizational commitments of the workers. Such professional commitment is influenced by many factors. The main purpose of the study is to identify the constructs inducing the organizational commitment of the workers. For this purpose, the data has been collected from 184 service industry employees in Puducherry region of Puducherry U.T. Factors such as work atmosphere, professional relationships, organizational policies, organizational support and work family balance are considered as the influencers of the study. Such data has been analysed using Pearson correlation and multiple regression analysis. Study identified that organizational support, work atmosphere and professional relationships are significantly associated with the organizational commitment. Among the influencers, organizational policies are the highest influencer of the professional commitment whereas the work atmosphere is the least-inducing construct of organizational commitment. Suggestions such as better organizational policies like flexi time, paid vacations and employee grievances redressal are provided to improve the organizational commitment of the workers.