Journal of Strategic Human Resource Management

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Diversity and its Effect on Firm Performance: a Critical Review


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1 Research Scholar, IIM Lucknow
2 Professor & Dean (Noida Campus), IIM Lucknow
     

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This article seeks to review the literature on 'diversity and its effect on firm performance'. Based on the extant literature of diversity, we present a framework which analyzes the effect of diversity in attributes, values, skills and knowledge and cohort membership on firm performance through group processes and its consequences. The consequences of Group processes involve decision quality, decision commitment, strategic consensus and knowledge management. We measure firm performance by financial, customer, internal processes and growth perspective.

Keywords

Diversity in Attributes, Values, Skills, Knowledge And Cohort Membership, Decision Quality, Decision Commitment, Strategic Consensus And Knowledge Management, Firm Performance
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  • Diversity and its Effect on Firm Performance: a Critical Review

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Authors

Swati Chaurasia
Research Scholar, IIM Lucknow
Archana Shukla
Professor & Dean (Noida Campus), IIM Lucknow

Abstract


This article seeks to review the literature on 'diversity and its effect on firm performance'. Based on the extant literature of diversity, we present a framework which analyzes the effect of diversity in attributes, values, skills and knowledge and cohort membership on firm performance through group processes and its consequences. The consequences of Group processes involve decision quality, decision commitment, strategic consensus and knowledge management. We measure firm performance by financial, customer, internal processes and growth perspective.

Keywords


Diversity in Attributes, Values, Skills, Knowledge And Cohort Membership, Decision Quality, Decision Commitment, Strategic Consensus And Knowledge Management, Firm Performance

References