Journal of Strategic Human Resource Management

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Recruitment and Selection Techniques in Manufacturing and Service Organizations Operating in India


Affiliations
1 Professor, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
2 Research Scholar, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
3 Professor, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
     

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Primary data based on 426 respondents were analyzed to compare the recruitment and selection techniques being practiced by Manufacturing and Service organizations operating in India. For the analysis of the data, statistical tools such as latent trait model, percentages, means and standard deviations were used. This study explored that recruitment and selection practices vary across industrial sector in India. Service companies use recruitment methods more vigorously in comparison to Manufacturing companies. The most practiced recruitment methods in Manufacturing companies are direct applicants, placement consultants, employee referrals and company websites. At the same time, recruitment methods adopted by Service companies are employee referrals, job portals, temporary staffing, head hunting, advertisement in newspapers and company websites. When it comes to selection, methods found to be applied in Manufacturing companies are written tests and general interview. In case of Service companies, the methods are written tests and tests on specific skills. Implications and limitations of the study were also discussed.

Keywords

Recruitment, Selection, HRM, India, Manufacturing Companies, Service Companies, Latent Trait Model
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  • Recruitment and Selection Techniques in Manufacturing and Service Organizations Operating in India

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Authors

Subhash C Kundu
Professor, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
Desh Rattan
Research Scholar, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
Ved Pal Sheera
Professor, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India
Neha Gahlawat
Research Scholar, Haryana School of Business, Guru Jambheshwar University of Science and Technology, Hisar-125001, Haryana, India

Abstract


Primary data based on 426 respondents were analyzed to compare the recruitment and selection techniques being practiced by Manufacturing and Service organizations operating in India. For the analysis of the data, statistical tools such as latent trait model, percentages, means and standard deviations were used. This study explored that recruitment and selection practices vary across industrial sector in India. Service companies use recruitment methods more vigorously in comparison to Manufacturing companies. The most practiced recruitment methods in Manufacturing companies are direct applicants, placement consultants, employee referrals and company websites. At the same time, recruitment methods adopted by Service companies are employee referrals, job portals, temporary staffing, head hunting, advertisement in newspapers and company websites. When it comes to selection, methods found to be applied in Manufacturing companies are written tests and general interview. In case of Service companies, the methods are written tests and tests on specific skills. Implications and limitations of the study were also discussed.

Keywords


Recruitment, Selection, HRM, India, Manufacturing Companies, Service Companies, Latent Trait Model

References