Journal of Strategic Human Resource Management

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

An Exploratory Study on Level of Job Satisfaction and Intent to Leave among Sales Workforce of Private Sector Insurance Companies with Reference to Nagpur City


Affiliations
1 Assistant Professor, Dr Ambedkar Institute of Management Studies and Research. Nagpur, India
2 Principal, Rajkamal Baburao Tidke Mahavidyalaya, Mouda, India
     

   Subscribe/Renew Journal


This paper attempts to study the level of job satisfaction and intent to leave the job among sales workforce of private sector insurance companies. The objectives of the study were to examine the level of perceived job satisfaction and intention to leave the job. Based on the literature reviews an instrument of ten facets of job satisfaction and intention to leave was developed to find the level of perceived job satisfaction and intention to leave. For this purpose, data from 30 sales workforce from three different insurance companies were collected. The data was analyzed using SPSS software. Data was statistically analyzed using One-Sample t-test. Findings of this study suggested that the sales workforce had moderate level of satisfaction with their job, whereas the perceived intention to leave job was on the low level. Hence it can be concluded that the moderate level of job satisfaction lead to low intent to leave their jobs. It is found that there is a negative correlation between Job satisfaction and Intent to leave among insurance companies sales workforce. Based on the findings, recommendations and suggestions are presented. The research has further scope to find other factors affecting intent to leave the job, other than Job satisfaction.

Keywords

Intent to Leave, Private Sector Insurance Sector
Subscription Login to verify subscription
User
Notifications
Font Size


  • Aiken, L. H, Sloane, D, M., & Lake, E. (1997). Satisfaction with Inpatient Acquired Immunodeficiency Syndrome Care: A National Comparison of Dedicates and Scattered-Bed Units. Medical Care, 35, pp. 948-962.

  • Ajzen, I. & Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behaviour. Englewood Cliffs, NJ: Prentice-Hall.

  • Alam, M. M. & Mohammad, J. F. (2009). Level of Job Satisfaction and Intent to Leave among Malaysian Nurses. Business Intelligence Journal. pp. 123-137.

  • Albaugh, J. (2003). Keeping Nurses in Nursing: the Profession's Challenge for Today. Urologic Nursing, 23, pp. 193-199.

  • Bhuian, S. N. & Menguc, B. (2002). Evaluation of Job Characteristics, Organizational Commitment and Job Satisfaction in an Expatriate, Guest Worker, Sales Setting. Journal of Personal Selling and Sales Management, 22, pp. 1-12.

  • Boles, J. S., Wood, J. A. & Johnson, J. (2003). Interrelationships of Role Conflict, Role Ambiguity and Work Family Conflict with Different Facets of Job Satisfaction and The Moderating Effects of Gender. Journal of Personal Selling & Sales Management, 23(2), pp. 99-113.

  • Brown, S. P. & Peterson, R. A. (1993). Antecedents and Consequences of Salesperson Job Satisfaction: Meta Analysis and Assessment of Causal Effects. Journal of Marketing Research, 30(1), pp. 63-77.

  • Brown, S. P. & Peterson, R. A. (1994). The Effect of Effort on Sales Performance and Job Satisfaction. Journal of Marketing, 58(2), pp. 70-80.

  • Casey, K., Fink, R., Krugman, M. & Propst, J. (2004). The Graduate Nurse Experience. Journal of Nursing Administration, 34, pp. 303-311.

  • Misra, P. (2007). Increasing Rate of Attrition in BPO. Management and Labor Studies, 32, 1.

  • Rain, J. S., Lane, I. M. & Steiner, D. D. (1991). A Current Look at The Job Satisfaction/Life Satisfaction Relationship: Review and Future Considerations. Human Relations, 44, pp. 287-307.


Abstract Views: 452

PDF Views: 9




  • An Exploratory Study on Level of Job Satisfaction and Intent to Leave among Sales Workforce of Private Sector Insurance Companies with Reference to Nagpur City

Abstract Views: 452  |  PDF Views: 9

Authors

Smruti Rahul Patre
Assistant Professor, Dr Ambedkar Institute of Management Studies and Research. Nagpur, India
Vinod Gawande
Principal, Rajkamal Baburao Tidke Mahavidyalaya, Mouda, India

Abstract


This paper attempts to study the level of job satisfaction and intent to leave the job among sales workforce of private sector insurance companies. The objectives of the study were to examine the level of perceived job satisfaction and intention to leave the job. Based on the literature reviews an instrument of ten facets of job satisfaction and intention to leave was developed to find the level of perceived job satisfaction and intention to leave. For this purpose, data from 30 sales workforce from three different insurance companies were collected. The data was analyzed using SPSS software. Data was statistically analyzed using One-Sample t-test. Findings of this study suggested that the sales workforce had moderate level of satisfaction with their job, whereas the perceived intention to leave job was on the low level. Hence it can be concluded that the moderate level of job satisfaction lead to low intent to leave their jobs. It is found that there is a negative correlation between Job satisfaction and Intent to leave among insurance companies sales workforce. Based on the findings, recommendations and suggestions are presented. The research has further scope to find other factors affecting intent to leave the job, other than Job satisfaction.

Keywords


Intent to Leave, Private Sector Insurance Sector

References