Vol 17, No 1 (2010)

Table of Contents

Vol 17, No 1 (2010)

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Articles

Service Delivery to SMMEs:A Pilot Study of SMMEs in the Western Cape, South Africa
Christian Friedrich, Eslyn Isaacs
 Vol 17, No 1 (2010), Pagination: 7-22
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The Perception of ‘Glass Ceiling’ in Indian Organizations:An Exploratory Study
Neera Jain, Shoma Mukherji
 Vol 17, No 1 (2010), Pagination: 23-42
ABSTRACT |  PDF     Abstract Views: 230  |  PDF Views: 0
Significance of Trust and Loyalty During Financial Crisis:A Study on Customer Behavior of Indian Banks
Madhurima Deb, Kavita Chavali
 Vol 17, No 1 (2010), Pagination: 43-60
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A Study of Perceptions in Society Regarding Unethical Practices in Advertising
Vibhava Srivastava, Tanuj Nandan
 Vol 17, No 1 (2010), Pagination: 61-69
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The Effect of Trust, Customer Satisfaction and Image on Customers’ Loyalty in Islamic Banking Sector
Mohammad Ziaul Hoq, Nigar Sultana, Muslim Amin
 Vol 17, No 1 (2010), Pagination: 70-93
ABSTRACT |  PDF     Abstract Views: 166  |  PDF Views: 0

Research Note

Impact of MFA Phase-Out on Indian Textiles and Clothing Exports:A Shift Share Analysis Approach
Deepak K. Srivastava
 Vol 17, No 1 (2010), Pagination: 94-98
ABSTRACT |  PDF     Abstract Views: 158  |  PDF Views: 0

Case Study

Direct Sales Force at Aviva Life Insurance Co. India
Biju Varkkey, Roshni Joy
 Vol 17, No 1 (2010), Pagination: 99-120
ABSTRACT |  PDF     Abstract Views: 185  |  PDF Views: 0

Book Reviews

Growth and Development in Emerging Market Economies: International Private Capital Flows, Financial Markets and Globalization
S. Vijayalakshmi
 Vol 17, No 1 (2010), Pagination: 121-125
ABSTRACT |  PDF     Abstract Views: 162  |  PDF Views: 0
Public Provisioning for Elementary Education in India
Dasarathi Behera
 Vol 17, No 1 (2010), Pagination: 126-129
ABSTRACT |  PDF     Abstract Views: 155  |  PDF Views: 0
Systems Analysis and Design Fundamentals:A Business Process Redesign Approach
Nasina Jigeesh
 Vol 17, No 1 (2010), Pagination: 130-132
ABSTRACT |  PDF     Abstract Views: 158  |  PDF Views: 0