Open Access Open Access  Restricted Access Subscription Access

A Study on Effectiveness of Communication in Employee Motivation


Affiliations
1 Symbiosis Institute of Business Management, Pune, Symbiosis International University, Pune - 412115, Maharashtra, India
 

Achieving success in workplace is closely associated with the ability to communicate effectively, both in the workplace and with outsiders. Unlike in the past, today we face a highly volatile world where everything is in a state of flux. Most of the changes associated with transformation revolve around the processing and communication of information. On the other hand, Motivation is an organization's life-blood. To be effective, managers need to understand what motivates employees within the context of the roles they perform. Of all the functions a manager performs, motivating employees is arguably the most complex. This is due, in part, to the fact that what motivates employees changes constantly. A motivated employee is a high performing and industrious one. The immediate superiors have to realize the importance of communication in motivating them. There are certain factors like monetary benefits, bonus and incentives and other benefits like medical facilities, housing loan facilities, etc that motivate them. But nevertheless, these are transitory in nature. According to psychologists, a human being is well motivated when he is appreciated and acknowledged for his good work. Hence, communication has assumed a greater status in the corporate circle.This is power of communication in Motivation.

The paper attempts to make a study on:

1. the role and importance of communication in motivating employees.

2. the effectiveness of communication in motivating employees in improving their performance.

3. how miscommunication can de-motivate workers.

4. how communication in various HR aspects can motivate the employees.

The focus of the paper is to bring out the close linkage and relationship between communication and motivation; how effective communication can boost the performance of the employees. Also, it aims to look at various human resource aspects such as training and development, performance appraisal, staffing etc and what difference can communication make to these functions at large.


Keywords

Communication, Communication Process, Employee Motivation, Employee Performance.
User
Notifications
Font Size

  • Atkinson, J. W (1964). An Introduction to Motivation. New York: American Book-Van Nostrand-Reinhold.
  • Barnard, C. I. (1938). The functions of the executive. Cambridge, MA: Harvard University Press.
  • Bates, S. (2008). Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act!
  • Bergson, H., Paul, N. M., & Palmer, W. S. (2004). Matter and memory. Courier Corporation.
  • D’Aprix, R. 1996. Communicating for Change – Connecting the Workplace with the Marketplace. San Francisco: JosseyBass Publishers.
  • Em Griffin, A. M. (2014). A First Look at Communication Theory.
  • Harris, T. E., & Nelson, M.D. (2008). Applied organizational communication: Theory and practice in a global environment. New York: Lawrence Erlbaum.
  • Hebda, J. M., Vojak, B. A., Griffin, A., & Price, R. L. (2007). Motivating technical visionaries in large American companies. IEEE Transactions on Engineering Management, 54(3), 433–444.
  • Jones, E., Watson, B., Gardner, J., & Gallois, C. (2004). Organizational Communication: Challenges for the new century. Journal of Communication, 54(4), 722-750.
  • Kroth, M. (2007). The manager as motivator. Westport, CT: Praeger.
  • Maslow, A. H. (1943). Preface to motivation theory. Psychosomatic medicine.
  • Shannon, Claude E. & Warren Weaver (1949): A Mathematical Model of Communication. Urbana, IL: University of Illinois Press.
  • Torrington D. and Hall L. (1991) Personnel Management. Oxford. Oxford University Press.
  • Turner, Paul. (2004). Organisational Communication. Jaico Pub. House. Mumbai.

Abstract Views: 468

PDF Views: 217




  • A Study on Effectiveness of Communication in Employee Motivation

Abstract Views: 468  |  PDF Views: 217

Authors

Sunaina Kuknor
Symbiosis Institute of Business Management, Pune, Symbiosis International University, Pune - 412115, Maharashtra, India

Abstract


Achieving success in workplace is closely associated with the ability to communicate effectively, both in the workplace and with outsiders. Unlike in the past, today we face a highly volatile world where everything is in a state of flux. Most of the changes associated with transformation revolve around the processing and communication of information. On the other hand, Motivation is an organization's life-blood. To be effective, managers need to understand what motivates employees within the context of the roles they perform. Of all the functions a manager performs, motivating employees is arguably the most complex. This is due, in part, to the fact that what motivates employees changes constantly. A motivated employee is a high performing and industrious one. The immediate superiors have to realize the importance of communication in motivating them. There are certain factors like monetary benefits, bonus and incentives and other benefits like medical facilities, housing loan facilities, etc that motivate them. But nevertheless, these are transitory in nature. According to psychologists, a human being is well motivated when he is appreciated and acknowledged for his good work. Hence, communication has assumed a greater status in the corporate circle.This is power of communication in Motivation.

The paper attempts to make a study on:

1. the role and importance of communication in motivating employees.

2. the effectiveness of communication in motivating employees in improving their performance.

3. how miscommunication can de-motivate workers.

4. how communication in various HR aspects can motivate the employees.

The focus of the paper is to bring out the close linkage and relationship between communication and motivation; how effective communication can boost the performance of the employees. Also, it aims to look at various human resource aspects such as training and development, performance appraisal, staffing etc and what difference can communication make to these functions at large.


Keywords


Communication, Communication Process, Employee Motivation, Employee Performance.

References