SAMVAD: International Journal of Management

Open Access Open Access  Restricted Access Subscription Access

It’s in the Mind-The Relationship between Mindfulness and OCB


Affiliations
1 Jamia Millia Islamia University, New Delhi, Delhi 110025, India
 

Studies have been conducted to show the relationship between mindfulness and various organisational variables, like productivity, work engagement etc. However, there was a dearth of literature examining the impact of mindfulness on Organisational Citizenship Behaviour (OCB). In view of the same, this paper attempts to find the impact of mindfulness on OCB using 2 mediating variables, job demands and emotions. While mindfulness allows individuals to deal with increasing job demands successfully, the relationship between job demands and OCB remains inconclusive. On the other hand, there is a significant relation between positive emotions and mindfulness. It has also been proven through various psychological literatures that positive emotions encourage pro social helping behaviour, thus it manifests the positive impact mindfulness has on OCB.

Keywords

Emotions, Job Demands-Resources Model, Mindfulness, Organisational Citizenship Behaviour (OCB)
User
Notifications
Font Size

  • Ahern, N. R., Kiehl, E. M., Lou Sole, M., & Byers, J. (2006). A review of instruments measuring resilience, Issues in comprehensive Pediatric Nursing, 29(2), 103-125. https://doi.org/10.1080/01460860600677643.

  • PMid: 16772239.

  • Anicha, C. L., Ode, S., Moeller, S. K., & Robinson, M. D. (2012). Toward a cognitive view of trait mindfulness: distinct cognitive skills predict its observing and nonreactivity facets. Journal of Personality, 80(2), 255285. https://doi.org/10.1111/j.1467-6494.2011.00722.x. PMid: 21299556.

  • Avey, J. B., Wernsing, T. S., & Luthans, F. (2008). Can positive employees help positive organizational change? Impact of psychological capital and emotions on relevant attitudes and behaviours. The Journal of Applied Behavioural Science, 44(1), 48-70. https://doi.org/10.1177/0021886307311470.

  • Baer, R. A. (2003). Mindfulness training as a clinical intervention: A conceptual and empirical review.

  • Clinical Psychology: Science and Practice, 10(2), 125143. https://doi.org/10.1093/clipsy.bpg015.

  • Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of Managerial Psychology, 2(3), 309-328. https://doi.org/10.1108/02683940710733115.

  • Baron, R. A. (1996). Interpersonal relations in organizations. In: K. R. Murphy (Ed.), Individual differences and 795 behaviour in organizations. San Francisco: Jossey-Bass; p. 334-370.

  • Borders, A., Earleywine, M., & Jajodia, A. (2010). Could mindfulness decrease anger, hostility, and aggression by decreasing rumination? Aggressive Behaviour: Official Journal of the International Society for Research on Aggression, 36(1), 28-44. https://doi.org/10.1002/ab.20327. PMid: 19851983.

  • Bragger, J. D., Rodriguez-Srednicki, O., Kutcher, E. J., Indovino, L., & Rosner, E. (2005). Work-family conflict, work-family culture, and organizational citizenship behaviour among teachers. Journal of Business and Psychology, 20(2), 303-324. https://doi.org/10.1007/s10869-005-8266-0.

  • Brown, K. W., & Ryan, R. M. (2003). The benefits of being present: Mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84(4), 822. https://doi.org/10.1037/0022-3514.84.4.822. PMid: 12703651.

  • Brown, K. W., Ryan, R. M., Creswell, J. D., & Niemiec, C. P. (2008). Beyond me: Mindful responses to social threat, In: H. A. Wayment & J. J. Bauer (Eds.), Decade of Behavior. Transcending Self-Interest: Psychological Explorations of the Quiet Ego, American Psychological Association; p. 75–84. https://doi.org/10.1037/11771007.

  • Buentello, O., Jung, J., & Sun, J. (2008). Exploring the casual relationships between organizational citizenship behaviour, total quality management & performance. SWDSI Proceedings, Decision Science Institute.

  • Chiesa, A., & Serretti, A. (2010). A systematic review of neurobiological and clinical features of mindfulness meditations. Psychological Medicine, 40(8), 1239.https:// doi.org/10.1017/S0033291709991747. PMid: 19941676.

  • Choi, Y. (2013). The differences between work engagement and workaholism, and organizational outcomes: An integrative model. Social Behaviour and Personality: An International Journal, 41(10), 16551665. https://doi.org/10.2224/sbp.2013.41.10.1655.

  • Chu, L. C. (2010). The benefits of meditation vis-à-vis emotional intelligence, perceived stress and negative mental health, Stress and Health, 26, 169-180. https://doi.org/10.1002/smi.1289.

  • Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviours. Journal of Applied Psychology, 88(1), 160. https://doi.org/10.1037/0021-9010.88.1.160. PMid: 12675403.

  • Dane, E. (2011). Paying attention to mindfulness and its effects on task performance in the workplace.

  • Journal of Management, 37(4), 997-1018. https://doi.org/10.1177/0149206310367948.

  • Davidson, R. J., Kabat-Zinn, J., Schumacher, J., Rosenkranz, M., Muller, D., Santorelli, S. F., & Sheridan, J. F. (2003). Alterations in brain and immune function produced by mindfulness meditation. Psychosomatic Medicine, 65(4), 564-570. https://doi.org/10.1097/01. PSY.0000077505.67574.E3. PMid: 12883106.

  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499. https://doi.org/10.1037/0021-9010.86.3.499.

  • Du, J., An, Y., Ding, X., Zhang, Q., & Xu, W. (2019). State mindfulness and positive emotions in daily life: An upward spiral process. Personality and Individual Differences, 141, 57-61. https://doi.org/10.1016/j.

  • paid.2018.11.037.

  • Fredrickson, B. L., & Losada, M. F. (2005). Positive affect and the complex dynamics of human flourishing. American Psychologist, 60, 678-686. https://doi.org/10.1037/0003-066X.60.7.678. PMid: 16221001, PMCid: PMC3126111.

  • Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56, 218226. https://doi.org/10.1037/0003-066X.56.3.218.

  • Galantino, M. L., Baime, M., Maguire, M., Szapary, P. O., & Farrar, J. T. (2005). Association of psychological and physiological measures of stress in health‐care professionals during an 8‐week mindfulness meditation program: Mindfulness in practice. Stress and Health: Journal of the International Society for the Investigation of Stress, 21(4), 255-261. https://doi.org/10.1002/ smi.1062.

  • Geschwind, N., Peeters, F., Drukker, M., van Os, J., & Wichers, M. (2011). Mindfulness training increases momentary positive emotions and reward experience in adults vulnerable to depression: a randomized controlled trial. Journal of Consulting and Clinical Psychology, 79(5), 618. https://doi.org/10.1037/a0024595. PMid: 21767001.

  • Hariri, A. R., Bookheimer, S. Y., & Mazziotta, J. C. (2000). Modulating emotional responses: Effects of a neocortical network on the limbic system. Neuroreport, 11(1), 43-48. https://doi.org/10.1097/00001756-20000117000009. PMid: 10683827.

  • Hülsheger, U. R., Alberts, H. J., Feinholdt, A., & Lang, J. W. (2013). Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. Journal of Applied Psychology, 98(2), 310. https://doi.org/10.1037/ a0031313. PMid: 23276118.

  • Hyland, P. K., Lee, R. A., & Mills, M. J. (2015). Mindfulness at work: A new approach to improving individual and organizational performance. Industrial and organizational Psychology, 8(4), 576. https://doi.org/10.1017/iop.2015.41.

  • Isen, A. M. (1984). Toward understanding the role of affect in cognition. In: R. S., Wyer Jr., & T. K. Srull (Eds.), Handbook of Social Cognition, vol. 3. Hillsdale, NJ: Lawrence Erlbaum; p. 854.

  • Jex, S. M. (1998). Stress and job performance: theory, research, and implications for managerial practiceadvanced topics in organizational behaviour. Sage Publications Ltd., California; p. 129.

  • Jha, A. P., Stanley, E. A., Kiyonaga, A., Wong, L., & Gelfand, L. (2010). Examining the protective effects of mindfulness training on working memory capacity and affective experience. Emotion, 10, 54-64. https://doi.org/10.1037/a0018438. PMid: 20141302.

  • Kahn, R. L., & Byosiere, P. (1992). Stress in organizations. In: M. D. Dunnette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology. Consulting Psychologists Press; p. 571–650. https://psycnet.apa.org/record/1993-97201-010

  • Kaplan, J. B., Bergman, A. L., Christopher, M., Bowen, S., & Hunsinger, M. (2017). Role of resilience in mindfulness training for first responders. Mindfulness, 8(5), 1373-1380. https://doi.org/10.1007/s12671-0170713-2.

  • Keyes, C. L. M. (2002). The mental health continuum: From languishing to flourishing in life. Journal of Health and Social Behaviour, 43, 207-222. https://doi.org/10.2307/3090197.

  • Malarkey, W. B., Jarjoura, D., & Klatt, M. (2013). Workplace based mindfulness practice and inflammation: A randomized trial. Brain, Behaviour, and Immunity, 27, 145-154. https://doi.org/10.1016/j.bbi.2012.10.009. PMid: 23078984, PMCid: PMC3528077.

  • Marcks, B. A., & Woods, D. W. (2005). A comparison of thought suppression to an acceptance-based technique in the management of personal intrusive thoughts: A controlled evaluation. Behaviour Research and Therapy, 43(4), 433-445. https://doi.org/10.1016/j.brat.2004.03.005. PMid: 15701355.

  • McCraty, R. M. (2003). Impact of a workplace stress reduction program on blood pressure and emotional health in hypertensive employees. Journal of Alternative and Comple-mentary Medicine, 9, 355-369. https://doi.org/10.1089/107555303765551589. PMid: 12816624.

  • Mulligan, R. (2018). Mindfulness Matters: The Effects of Mindfulness on Organizational Citizenship Behaviour. CMC Senior Theses. https://scholarship.claremont.edu/cmc_theses/1992.

  • Organ, D. W. (1988). Organizational citizenship behaviour: The good soldier syndrome. Lexington Books/DC Heath and Com. https://psycnet.apa.org/ record/1988-97376-000.

  • Orzech, K. M., Shapiro, S. L., Brown, K., & McKay, M. (2009). Intensive mindfulness training-related changes in cognitive and emotional experience. Journal of Positive Psychology, 4, 212-222. https://doi.

  • org/10.1080/17439760902819394.

  • Patel, T. (2017). Benefits of Mindfulness in the Workplace: The Effects of Mindful Practices on Counterproductive Workplace Behaviours and Organizational Citizenship Behaviours. http://hdl.handle.net/10415/6049.

  • Paul, H., Bamel, U. K., & Garg, P. (2016). Employee resilience and OCB: Mediating effects of organizational commitment. Vikalpa, 41(4), 308-324. https://doi.org/10.1177/0256090916672765.

  • Pidgeon, A. M., & Keye, M. (2014). Relationship between resilience, mindfulness, and psychological well-being in University students. International Journal of Liberal Arts and Social Science, 2(5), 27-32.

  • Roeser, R. W., Schonert-Reichl, K. A., Jha, A., Cullen, M., Wallace, L., Wilensky, R., Harrison, J. (2013).

  • Mindfulness training and reductions in teacher stress and burnout: Resultsfrom two randomized, waitlistcontrol field trials. Journal of Educational Psy-chology, 105, 787-804. https://doi.org/10.1037/a0032093.

  • Salovey, P., Mayer, J. D., & Rosenhan, D. L. (1991). Mood and helping: Mood as a motivator of helping and helping as a regulator of mood. In: M. S. Clark (Ed.), Review of personality and social psychology, Prosocial behavior. Sage Publications, Inc.; 12, 215–237. https://psycnet.apa.org/record/1991-97117-008.

  • Sauter, S. L., Murphy, L. R., & Hurrell, J. J. (1990). Prevention of work-related psychological disorders: A national strategy proposed by the National Institute for Occupational Safety and Health (NIOSH). American Psychologist, 45(10), 1146. https://doi.org/10.1037/0003066X.45.10.1146.

  • Schaufeli, W., & Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis.

  • st ed. CRC press, London; p. 224. https://doi.org/10.1201/9781003062745.

  • Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behaviour: Some parallels between counterproductive work behaviour and organizational citizenship behaviour. Human Resource Management Review, 12(2), 269-292. https://doi.org/10.1016/S1053-4822(02)00049-9.

  • Staw, B. M., Sutton, R. I., & Pelled, L. H. (1994). Employee positive emotion and favorable outcomes at the workplace. Organization Science, 5, 51-71. https://doi.org/10.1287/orsc.5.1.51.

  • Turnipseed, D. L., & Rassuli, A. (2005). Performance perceptions of organizational citizenship behaviours at work: A bi‐level study among managers and employees. British Journal of Management, 16(3), 231-244. https://doi.org/10.1111/j.1467-8551.2005.00456.x.

  • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviours. Journal of Management, 17(3), 601-617.

  • https://doi.org/10.1177/014920639101700305.

  • Zeidan, F., Johnson, S. K., Diamond, B. J., David, Z., & Goolkasian, P. (2010). Mindfulness Meditation improves cognition: Evidence of brief mental training, Consciousness and Cognition: An International Journal, 19, 597-605. https://doi.org/10.1016/j.concog.2010.03.014. PMid: 20363650.


Abstract Views: 365

PDF Views: 127




  • It’s in the Mind-The Relationship between Mindfulness and OCB

Abstract Views: 365  |  PDF Views: 127

Authors

Nishtha Arora
Jamia Millia Islamia University, New Delhi, Delhi 110025, India

Abstract


Studies have been conducted to show the relationship between mindfulness and various organisational variables, like productivity, work engagement etc. However, there was a dearth of literature examining the impact of mindfulness on Organisational Citizenship Behaviour (OCB). In view of the same, this paper attempts to find the impact of mindfulness on OCB using 2 mediating variables, job demands and emotions. While mindfulness allows individuals to deal with increasing job demands successfully, the relationship between job demands and OCB remains inconclusive. On the other hand, there is a significant relation between positive emotions and mindfulness. It has also been proven through various psychological literatures that positive emotions encourage pro social helping behaviour, thus it manifests the positive impact mindfulness has on OCB.

Keywords


Emotions, Job Demands-Resources Model, Mindfulness, Organisational Citizenship Behaviour (OCB)

References