Open Access
Subscription Access
Open Access
Subscription Access
Knowledge Management Practices and Organizational Performance in Selected Campuses of Kisii University, Kenya
Subscribe/Renew Journal
Knowledge management and knowledge assets have gained much prominence in recent years and are said to improve organizational performance. However, the effects of knowledge management practices on organizational performance are not well known, particularly with respect to the newly established universities in the East African region. The aim of this study was to investigate the effects of knowledge management practices on organizational performance at selected campuses of Kisii University in the South-western part of Kenya. The knowledge management practices identified were knowledge capture and acquisition, knowledge sharing, and knowledge management policies and strategies. The study established that knowledge management practices have a strong and positive effect on organizational performance. Hoarding of knowledge by members of staff was the major knowledge management challenge identified. Recommendations and areas for further studies are indicated.
Keywords
Knowledge Management, Organizational Performance, Kisii University, Higher Learning Institutions, Kenya.
User
About The Authors
Information
- Armbrecht, F.; et al. (2001). Knowledge Management in Research and Development, Research Technology Management, 44(4). Retrieved on 23rd March 2012. http://www.iriweb.org
- Asli, M., et.al. (2013). Investigating the Influence of Knowledge Management on Organizational Performance. Acta Polytechnica Hungarica, 10(2).
- Choo, C; and Bontis (2002). The Strategic Management of Intellectual Capital and Organizational Knowledge: New York: Oxford University Press.
- Chong, C and Choi, Y (2005). Critical Factors in the Successful Implementation of Knowledge Management. Journal of Knowledge Management Practice, 23(6). Retrieved on 23rd March 2012. http://www.tlainc.com
- Cranfield, D (2011). Knowledge Management and Higher Education: A UK Case Study Using Grounded Theory. University of Southampton. Retrieved on 22nd March 2012. http://eprints.soton.ac.uk
- Darroch, J (2003). Developing a Measure of Knowledge Management Behaviours and Practices. Journal of Knowledge Management, 7(5). Retrieved on 23rd March 2012. www.emeraldinsight.com
- Davenport, T and Prusak, L (1998). Working Knowledge. Boston: Harvard Business School Press.
- DeLong, DW (2004). Lost Knowledge: Confronting the Threat of an Aging Workforce. New York: Oxford University Press.
- Israel, G (2012). Determining Sample Size. IFAS Extension: University of Florida. Retrieved on 23rd March 2012. http:// edis.ifas.ufl.edu
- Gupta, B; et al (2000). Knowledge Management: Practices and Challenges. Industrial Management and Data Systems, 100(1):17-21. Retrieved on 10th June 2012. http://www.emeraldinsight.com
- Kisii University (2013). Kisii University Strategic plan 20092019. Retrieved on 23rd March 2012 from http://www.kisiiuniversity.ac.ke
- Kothari, C (1990). Research Methodology: Methods and Techniques. University of Rajasthan. Wishwa Prakashan.
- Lee, S (2010). The Impact of Knowledge Management Practices in Improving Student Learning Outcomes. Durham University. Retrieved on 20th June 2012 .http://etheses.dur.ac.uk
- Lyles, M and Salk, J (2006). Knowledge Acquisition from Foreign Parents in International Joint Ventres: An Empirical Examination in the Hungarian Context. Journal of International Business Studies, 27(1). Retrieved on 23rd March 2012. http://som.utdallas.edu/fti/docs.
- Mills, A and Smith, T (2011). Knowledge management and organizational performance: a decomposed view. Journal of Knowledge Management, 15(1):156-71.
- Newman, WB (2000). Knowledge Management Research and End User Work Environments. INSPEL, 34(2):76-79. Retrieved on 23rd March 2012 http://www.ifla.org
- Ngah, R and Razak, A (2010). The Effect of Knowledge Sharing on Organizational Performance in Small and Medium Enterprises. Retrieved from http://www.kmice.cms
- Nonaka, I (1994). A Dynamic Theory of Organizational Knowledge Creation. New York: Oxford University Press.
- Prusak, L (2001).Where did knowledge management come from? IBM Systems Journal, 40(4):1002-07. Retrieved on 23rd March 2012. http://researchwebcom
- Peyman, A; et al (2005). Exploring Failure- Factors of Implementing Knowledge Management Systems in Organizations.Journal of Knowledge Management Practice, 40(6). Retrieved on 23rd March 2012. www.ejkm.com
- Raja, S (2008). The Relationship of Knowledge Management Practices, Competencies and the Organizational Performance of Government Departments in Malaysia. International Journal of Human and Social Sciences, 5(4). Retrieved on 10th June 2012. http://www.waset.org
- Rumesh, K (2003). Managing Knowledge in Turbulent Business Environments: An Empirical Study in the Malaysian Context’. Malaysian Management Review, 38(3). Retrieved on 23rd March 2012. http://www.mim.org.
- Sabherwal, R and Becerra-Fernandez, I (2003). An Empirical Study of the Effect of Knowledge Management Processes at Individual, Group, and Organizational Levels. Decision Sciences, 4(1). Retrieved on 10th June 2012. www.decisionsciencesjournal.org.
- Smith, H. and McKeen, D (2005). Developments in Practice XVII: A Framework for KM Evaluation. Community. Association Information System, 32(7). Retrieved on 23rd March 2012. http://start.aisnet.org.
- Stankosky, M (2005). Advances in Knowledge Management: Creating the Discipline of Knowledge Management. Washington, Elsevier Butterworth-Heinemann.
- Thomas, JB; et al. (2001). Understanding “Strategic learning”: Linking Organizational Learning, Knowledge Management and Sense making. Organization Science, 12(3):33145. Retrieved on 23rd March 2012. http://orgsci.journal.informs.org.
- Waheed; et al. (2011). The Effects of Knowledge Management Practices on Organizational Performance. A Conceptual Study. African Journal of Business Management, 5(7):2847-53. Retrieved on 23rd March 2012. http://www.academicjournals.org.
- Wamundila, S (2008). Developing Guidelines for a Knowledge Management Policy to Enhance Knowledge Retention at University of Zambia. Research Theses, University of South Africa.
- Zahidul, I; et al. (2007). The role of Knowledge Management Practices on Organizational Context and Organizational Effectiveness. ABAC Journal, 28(1):42-53. Retrieved on 23rd March 2012. http://www.journal.au.edu.
Abstract Views: 421
PDF Views: 19