Journal of Information and Knowledge (Formerly SRELS Journal of Information Management)

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Knowledge Sharing in Healthcare Centers: Practices and Influences


Affiliations
1 Information Management Department, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Saudi Arabia
     

   Subscribe/Renew Journal


The desire to improve health services provided to citizens in Saudi Arabia increases the need to encourage health practitioners to share their knowledge with peers. Unfortunately, there is no evidence that information and knowledge are shared in healthcare sectors. This study thus investigates the practice of knowledge sharing by workers and practitioners in primary healthcare centers. The influence of technology and management support in dissemination of the culture of knowledge sharing is also studied. The findings revealed that the staff in healthcare centers has a positive perception towards the importance of knowledge sharing in the work environment Workers have the desire to exploit all available potentials to transfer, exchange, and provide new knowledge within these centers. However, some factors were found to be barriers to sharing knowledge. Such factors include discouragement by top management as well as a lack of technology that supports knowledge management and sharing. Therefore, employees depend on their own efforts to share knowledge and apply it in the work place.

Keywords

Health Information, Healthcare, Information Management, Information Sharing, Knowledge Sharing.
User
About The Author

Abdullah Almobarraz
Information Management Department, Al Imam Mohammad Ibn Saud Islamic University (IMSIU)
Saudi Arabia


Notifications

  • Abrams, L. C., Cross, R., Lesser, E. and Levin, D. Z. (2003). Nurturing interpersonal trust in knowledge sharing networks. Academy of Management Executive, 17(4), 64-77.

  • Ahmed, N., Limaye, R. J., and Harlan, S. V. (2015). A multilevel approach to knowledge sharing: Improving health services for families and children. Annals of Anthropological Practice, 39(2), 192-204. https://doi.org/10.1111/napa.12079.

  • Akram, F. and Bokhari, R. (2011). The role of knowledge sharing on individual performance, considering the factor of motivationthe conceptual framework. International Journal of Multidisciplinary Sciences and Engineering, 2(9), 44-48.

  • Al Saifi, S., Dillon, S. and McQueen, R. (2016). The relationship between management support and knowledge sharing: An exploratory study of manufacturing firms. Knowledge and Process Management, 23(2), 124-35. https://doi.org/10.1002/kpm.1506.

  • Albadry, A. and Arif, M. (2013). The role of knowledge sharing in the scientific councils in Saudi universities: An empirical study. Journal of King Fahad National Library, 19(2), 371-90.

  • Althinibat, M., Albuqoor, K. and Alotaibi, M. (2011). Knowledge sharing at the University of Taif: Proposed framework to development knowledge management from the perspective of the faculty members. Scientific Journal, 51, 200-39.

  • Bock, G. W., Zmud, R. W., Kim, Y. G. and Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111. https://doi.org/10.2307/25148669.

  • Chalak, A. M., Ziaei, S. and Nafei, R. (2014). A survey of knowledge sharing among the faculty members of Iranian library and information science (LIS) departments. Library Philosophy and Practice. University of Nebraska – Lincoln Digital Commons@University of Nebraska – Lincoln. http://digitalcommons.unl.edu/libphilprac/1063

  • Daniel, A. (2015). Knowledge sharing among librarians in university libraries in Nigeria. Information and Knowledge Management, 5(2), 31-36.

  • En, L. S. (2011). Factors influencing knowledge sharing intention in higher education institution Doctoral dissertation, Master Dissertation. University Technology Malaysia.

  • Gaál, Z., Szabó, L., Obermayer-Kovács, N. and Csepregi, A. (2012). Middle managers’ maturity of knowledge sharing: Investigation of middle managers working at medium-and large-sized enterprises. Electronic Journal of Knowledge Management, 10(1), 26-38.

  • Garcia-Perez, A. and Ayres, R. (2010). Wikifailure: The limitations of technology for knowledge sharing. Electronic Journal of Knowledge Management, 8(1), 43-52.

  • Manaf, H. A. and Marzuki, N. A. (2014). The roles of personality in the context of knowledge sharing: A Malaysian perspective. Asian Social Science, 10(1), 138-50.

  • Marabelli, M., Newell, S., Krantz, C. and Swan, J. (2014). Knowledge sharing and health-care coordination: The role of creation and use brokers. Health Systems, 3(3), 185-98. https://doi.org/10.1057/hs.2014.8.

  • Masa’deh, R. and Gharaibeh, A. (2013, March 25-26), Antecedents and outcomes of knowledge sharing: a proposed causal model on Jordanian telecommunication firms, Proceedings of the 20th IBIMA Conference on Entrepreneurship Vision 2012: Innovation, Real Estate Investment, Development Sustainability, and Economic Growth, Kuala Lumpur.

  • MENA Report (2014). Saudi Arabia: Big development in Saudi health care. Retrieved from http://search.proquest.com/ docview/1507479148?accountid=142908.

  • Mushtaq, R. and Bokhari, R. H. (2011). Knowledge sharing: Organizational culture and transformational leadership. Journal of Knowledge Management Practice, 12(2).

  • Navimipour, N. J. and Charband, Y. (2016). Knowledge sharing mechanisms and techniques in project teams: Literature review, classification, and current trends. Computers in Human Behavior, 62, 730-42. https://doi.org/10.1016/j.chb.2016.05.003.

  • Nicolini, D., Powell, J., Conville, P. and Martinez-Solano, L. (2008). Managing knowledge in the healthcare sector: A review. Journal of Management Reviews, 10(3), 254-63. https://doi.org/10.1111/j.1468-2370.2007.00219.x.

  • Obeidat, B., Masa’deh, R. and Abdallah, A. (2014). The relationships among human resource management practices, organizational commitment, and knowledge management processes: A structural equation modeling approach. International Journal of Business and Management, 9(3), 9-26. https://doi.org/10.5539/ijbm.v9n3p9.

  • Oye, N. D., Salleh, M. and Noorminshah, A. (2011). Knowledge sharing in workplace: Motivators and demotivators. International Journal of Managing Information Technology, 3(4), 71-84. https://doi.org/10.5121/ijmit.2011.3406.

  • Rexhepi, H., (2015). Improving healthcare information systems: A key to evidence based medicine. Informatics. Licentiate Dissertation.

  • Rocha, E. S. B., Nagliate, P., Furlan, C. E. B., Rocha Jr, K., Trevizan, M. A. and Mendes, I. A. C. (2012). Knowledge management in health: A systematic literature review. Revista latino-americana de enfermagem, 20(2), 392-400. https://doi.org/10.1590/S0104-11692012000200024. PMid: 22699742.

  • Runhaar, P. and Sanders, K. (2015). Promoting teachers’ knowledge sharing: The fostering roles of occupational self-efficacy and human resources management. Educational Management Administration and Leadership, 44(5), 794813. https://doi.org/10.1177/1741143214564773.

  • Slater, S. F. and Naver J. C. (1995). Market orientation and the learning organization. Journal of Marketing, 59(3), 63-74. https://doi.org/10.2307/1252120.

  • Swacha, J. (2015). Gamification in knowledge management: Motivating for knowledge sharing. Polish Journal of Management Studies, 12(2), 150-60.

  • Tabrizi, N. M. and Morgan, S. (2014). Models for describing knowledge sharing practices in the healthcare industry: Example of experience knowledge sharing. International Journal of Management and Applied Research, 1(2), 48-67. https://doi.org/10.18646/2056.12.14-004.

  • Tan, C. N. L. (2015). Enhancing knowledge sharing and research collaboration among academics: The role of knowledge management. Higher Education, 71(4), 525-65. https://doi.org/10.1007/s10734-015-9922-6

  • Trivellas, P., Akrivouli, Z., Tsifora, E. and Tsoutsa, P. (2015). The impact of knowledge sharing culture on job satisfaction in accounting firms. The mediating effect of general competencies. Procedia Economics and Finance, 19, 238-47. https://doi.org/10.1016/S2212-5671(15)00025-8.

  • Wu, Y. and Zhu, W. (2012). An integrated theoretical model for determinants of knowledge sharing

  • behaviours. Kybernetes, 41(10), 1462-82. https://doi.org/10.1108/03684921211276675.

  • Yong-Mi, K., Newby-Bennett, D. and Song, H. (2012). Knowledge sharing and institutionalism in the healthcare industry. Journal of Knowledge Management, 16(3), 480-94. https://doi.org/10.1108/13673271211238788.


Abstract Views: 407

PDF Views: 16




  • Knowledge Sharing in Healthcare Centers: Practices and Influences

Abstract Views: 407  |  PDF Views: 16

Authors

Abdullah Almobarraz
Information Management Department, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Saudi Arabia

Abstract


The desire to improve health services provided to citizens in Saudi Arabia increases the need to encourage health practitioners to share their knowledge with peers. Unfortunately, there is no evidence that information and knowledge are shared in healthcare sectors. This study thus investigates the practice of knowledge sharing by workers and practitioners in primary healthcare centers. The influence of technology and management support in dissemination of the culture of knowledge sharing is also studied. The findings revealed that the staff in healthcare centers has a positive perception towards the importance of knowledge sharing in the work environment Workers have the desire to exploit all available potentials to transfer, exchange, and provide new knowledge within these centers. However, some factors were found to be barriers to sharing knowledge. Such factors include discouragement by top management as well as a lack of technology that supports knowledge management and sharing. Therefore, employees depend on their own efforts to share knowledge and apply it in the work place.

Keywords


Health Information, Healthcare, Information Management, Information Sharing, Knowledge Sharing.

References