Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Investigating the Relationship between Emotional Intelligence, Library Anxiety and Academic Performance of Post Graduate Students


Affiliations
1 Research Scholar, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry, India
2 Associate Professor, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry, India
3 Assistant Professor, Department of International Business, Pondicherry University, Kalapet – 605014, Puducherry, India
     

   Subscribe/Renew Journal


The study was conducted to assess the relationship between Library Anxiety (LA), Emotional Intelligence (EI), and academic achievement of post-graduate students of Pondicherry University. T-tests revealed female students are emotionally intelligent than male students. Analysis of variances showed that students studying in any medium of education i.e. English, Hindi or Mother Tongue, tend to be library anxious while getting exposed to the library for the first time. Tests reveal that utilizing the library services rarely i.e., once in a month, is one of the major reasons for library anxiety being persistent in post-graduate students. There exists a positive relationship between emotional intelligence and library anxiety (r(140) = .178, p = .035), which paved way for further regression analysis. Further analysis disclosed that a unit of increase in EI will lead to 0.229 units increase in LA. So in order to know the factors contributing to this unanticipated increase, MANOVA analysis was done for factors. The results seems to be positive on the factors Perception of emotion and managing own emotion on library anxiety. This study distinct its work from published literatures by having contradicting results. The results show the real emotions of students who are emotionally intelligent, still hesitate to use library due to the fear of library i.e. library anxiety. This paper suggests the importance of information literacy programs, and awareness programs for the students to be emotionally intelligent and anxity free.

Keywords

Academic Achievements, Emotional Intelligence, Library Anxiety, Pondicherry University, Post-graduate Students
User
About The Authors

A Agalya
Research Scholar, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry
India

Mangkhollen Singson
Associate Professor, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry
India

S Thiyagarajan
Assistant Professor, Department of International Business, Pondicherry University, Kalapet – 605014, Puducherry
India

Tripti Gogoi
Research Scholar, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry
India


Notifications

  • Kohrman, R. (2003). Computer Anxiety in the 21 st Century: When you are not in Kansas anymore, In: Proceedings of the Paper Presented at the Eleventh National Conference of ACRL, Charlotte; p.10-13.
  • Westbrook, L. and DeDecker, S. (1993). Supporting user needs and skills to minimize library anxiety: Considerations for academic libraries. The Reference Librarian, 18(40), 43-51. https://doi.org/10.1300/ J120v18n40_04.
  • Mellon, C. A. (1986). Library anxiety: A grounded theory and its development. College and Research Libraries, 47(2), 160-165. https://doi.org/10.5860/crl_47_02_160.
  • Kuhlthau, C. C. (1991). Inside the search process: infor-mation seeking from the user’s perspective. Journal of the American Society for Information Science, 42(5), 361-371. https://doi.org/10.1002/(SICI)1097-4571(199106)42:5<361::AID-ASI6>3.0.CO;2-#.
  • Sinnasamy, J. and Karim, N. H. A. (2017). Academic related anxieties: A case study investigating the rela-tionships among library, communication, and language anxieties among non-native speakers of English. Malaysian Journal of Library and Information Science, 20(2), 1-12.
  • Swope, M. J. and Katzer, J. (1972). The Silent majority: Why don’t they ask questions? RQ, 12(2), 161-166.
  • Hatchard, D. and Toy, P. (1986). The Psychological barriers between library users and library staff : An exploratory investigation. Australian Academic and Research Libraries, 17, 63-69.
  • Salovey, P. and Mayer, J. D. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185-211. https://doi.org/10.2190/DUGG-P24E-52WK-6CDG.
  • Goleman, D. (2000). Working with emotional intelli-gence, Bantam.
  • Ciarrochi, J., Chan, A. Y. and Bajgar, J. (2001). Measuring emotional intelligence in adolescents. Personality and Individual Differences, 31(7), 1105-1119. https://doi. org/10.1016/S0191-8869(00)00207-5.
  • Mayer, J. D., Caruso, D. R. and Salovey, P. (1999). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27(4), 267-298. https://doi. org/10.1016/S0160-2896(99)00016-1
  • Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J. and Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-177. https://doi.org/10.1016/ S0191-8869(98)00001-4.
  • Mayer, J. D., Salovey, P., Caruso, D. R. and Sitarenios, G. (2001). Emotional intelligence as a standard intelligence. Emotion, 1(3), 232-242. https://doi.org/10.1037/1528-3542.1.3.232.
  • Jan, S. U., Anwar, M. A. and Warraich, N. F. (2016). Library anxiety and emotion perception among the undergraduate social sciences students: A relationship study. Behavioral and Social Sciences Librarian, 35(2), 52-63. https://doi.org/10.1080/01639269.2016.1208556.
  • Vagg, P. R., Spielberger, C. D. and O’HearnJr, T. P. (1980). Is the state-trait anxiety inventory multidimensional? Personality and Individual Differences, 1(3), 207-214. https://doi.org/10.1016/0191-8869(80)90052-5.
  • Gaudry, E. andSpielberger, C. D. (1971). Anxiety and Educational Achievement. Vol. 1. New York: Wiley & Sons Australasia.
  • Zuckerman, M., Bone, R. N., Neary, R., Mangelsdorff, D. and Brustman, B. (1972). What is the sensa-tion seeker? Personality trait and experience correlates of the Sensation-Seeking Scales. Journal of Consulting and Clinical Psychology, 39(2), 308-321. https://doi.org/10.1037/h0033398. PMid:4403912.
  • Onwuegbuzie, A. J., Jiao, Q. G. and Bostick, S. L. (2004). Library Anxiety: Theory, Research, and Applications. Scarecrow Press.
  • Jiao, Q. G. and Onwuegbuzie, A. J. (2002). Dimensions of library anxiety and social interdependence: Implications for library services. Library Review, 51(2), 71-78. https://doi.org/10.1108/00242530210418837.
  • Kwon, N., Onwuegbuzie, A. J. and Alexander, L. (2007). Critical thinking disposition and library anxiety: Affective domains on the space of infor-mation seeking and use in academic libraries.College and Research Libraries, 68(3), 268-278. https://doi.org/10.5860/crl.68.3.268.
  • Gogoi, T., Singson, M. and Thiyagarajan, S. (2021). Library anxiety among marginalized University stu-dents in Northeast India. Evidence Based Library and Information Practice, 16(1), 25-45. https://doi. org/10.18438/eblip29626.
  • Carlile, H. (2007). The Implications of library anxiety for academic reference services: A review of literature. Australian Academic and Research Libraries, 38(2), 129-147. https://doi.org/10.1080/00048623.2007.10721 282.
  • Hassig, S. (2004). Their First encounter: How to encour-age at-risk students’ return to the library. Community and Junior College Libraries, 12(1), 45-55. https://doi. org/10.1300/J107v12n01_08.
  • Fliotsos, A. (1992). Anxiety layering: the effects of library and computer anxiety on CD-ROM use. The Southeastern Librarian, 42(2), 47-49.
  • Ferrando, M., Prieto, M. D., Almeida, L. S., Ferrándiz, C., Bermejo, R., López-Pina, J. A., Hernández, D., Sáinz, M. and Fernández, M. C. (2011). Trait emotional intel-ligence and academic performance: Controlling for the effects of IQ, personality, and self-concept. Journal of Psychoeducational Assessment, 29(2), 150-159. https:// doi.org/10.1177/0734282910374707.
  • Kuhlthau, C. C. (1988). The Information search pro-cess of high, middle, and low achieving high school senior. In: Proceedings of the Paper Presented at the Research Forum of the American Association of School Librarians, July 1988 New Orleans, United States; 1988.
  • Mech, T. F. and Brooks, C. I. (1995). Library anxiety among college students: An exploratory study. In: Proceedings of the Paper Presented at the 7 th National Conference of the Association of College and Research Libraries, March 1995, Pittsburgh.
  • Mellon, C. A. (1988). Attitudes: the forgotten dimension in library instruction. Library Journal, 113(14), 137-139.
  • Jiao, Q. G., Onwuegbuzie, A. J. and Lichtenstein, A. A. (1996). Library anxiety: characteristics of ‘at-risk’ college students. Library and Information Science Research, 18(2), 151-163. https://doi.org/10.1016/ S0740-8188(96)90017-1.
  • Song, Z., Zhang, S. and Clarke, C. P. (2014). Library anxiety among Chinese students: Modification and application of LAS in the context of Chinese academic libraries. The Journal of Academic Librarianship, 40(1), 55-61. https://doi.org/10.1016/j.acalib.2013.10.014.
  • Świgoń, M. (2011). Library anxiety among Polish students: Development and validation of the Polish Library Anxiety Scale. Library and Information Science Research, 33(2), 144-150. https://doi.org/10.1016/j. lisr.2010.09.003.
  • Anwar, M. A., Al-Kandari, N. M. and Al-Qallaf, C. L. (2004). Use of Bostick’s Library Anxiety Scale on undergraduate biological sciences students of Kuwait University. Library and Information Science Research, 26(2), 266-283. https://doi.org/10.1016/j. lisr.2004.01.007.
  • Jiao, Q. G., Onwuegbuzie, A. J. and Bostick, S. L. (2006). The Relationship between race and library anxiety among graduate students: A replication study. Information Processing and Management, 42(3), 843-851. https://doi.org/10.1016/j.ipm.2005.03.018.
  • Onwuegbuzie, A. J. and Jiao, Q. G. (1998). The Relationship between library anxiety and learning styles among graduate students: Implications for library instruction. Library and Information Science Research, 20(3), 235-249. https://doi.org/10.1016/S0740-8188(98)90042-1.
  • Jerabek, J. A., Meyer, L. S. and Kordinak, S. T. (2001). Library anxiety and computer anxiety: Measures, valid-ity, and research implications. Library and Information Science Research, 23(3), 277-289. https://doi. org/10.1016/S0740-8188(01)00083-4.
  • Doris, K. A., Provata, P. A. and Vraimaki, E. (2015). Library anxiety among undergraduate students in Greece. International Journal on Integrated Information Management, 2, 25-37.
  • Jacobson, F. F. (1991). Gender differences in attitudes toward using computers in libraries: An exploratory study. Library and Information Science Research, 13(3), 267-279.
  • Abdul Karim, N. H. and Ansari, N. A. (2017). Examining the effects of gender, nationality and bibliographic instruction on library anxiety. Malaysian Journal of Library and Information Science, 16(2), 141-154.
  • Horwitz, E. K., Horwitz, M. B. and Cope, J. (1986). Foreign language classroom anxiety. The Modern Language Journal, 70(2), 125-132. https://doi. org/10.1111/j.1540-4781.1986.tb05256.x.
  • Jan, S. U. and Anwar, M. A. (2019). Emotional intel-ligence, library use and academic achievement of University students. Journal of the Australian Library and Information Association, 68(1), 38-55. https://doi. org/10.1080/24750158.2019.1572482.
  • Matteson, M. L. (2014). The Whole student: cognition, emotion, and information literacy. College and Research Libraries, 75(6), 862-877. https://doi.org/10.5860/ crl.75.6.862.
  • Jones, S. M., Bouffard, S. M. and Weissbourd, R. (2013). Educators’ social and emotional skills vital to learning. Phi Delta Kappan, 94(8), 62-65. https://doi. org/10.1177/003172171309400815.
  • Seyyed Hosseini, S., Khosravi, A. and Basirian Jahromi, R. (2014). Investigating the relationship between library anxiety and emotional intelligence. Webology, 11(2).
  • Jan, S. U., Anwar, M. A. and Warraich, N. F. (2018). The relationship between emotional intelligence, library anxiety, and academic achievement among the university students. Journal of Librarianship and Information Science, 52(1), 237-248. https://doi.org/10.1177/0961000618790629.
  • Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J. and Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-177. https://doi.org/10.1016/S0191-8869(98)00001-4.
  • Van Kampen, D. J. (2004). Development and valida-tion of the multidimensional library anxiety scale. College and Research Libraries, 65(1), 28-34. https://doi. org/10.5860/crl.65.1.28.
  • Bar-On, R. (2000). Emotional and social intelligence: Insights from the Emotional Quotient Inventory.
  • Petrides, K.V. (2009). Psychometric properties of the trait emotional intelligence questionnaire (TEIQue). Assessing emotional intelligence. Springer, 85-101. https://doi.org/10.1007/978-0-387-88370-0_5.

Abstract Views: 234

PDF Views: 2




  • Investigating the Relationship between Emotional Intelligence, Library Anxiety and Academic Performance of Post Graduate Students

Abstract Views: 234  |  PDF Views: 2

Authors

A Agalya
Research Scholar, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry, India
Mangkhollen Singson
Associate Professor, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry, India
S Thiyagarajan
Assistant Professor, Department of International Business, Pondicherry University, Kalapet – 605014, Puducherry, India
Tripti Gogoi
Research Scholar, Department of Library and Information Science, Pondicherry University, Kalapet – 605014, Puducherry, India

Abstract


The study was conducted to assess the relationship between Library Anxiety (LA), Emotional Intelligence (EI), and academic achievement of post-graduate students of Pondicherry University. T-tests revealed female students are emotionally intelligent than male students. Analysis of variances showed that students studying in any medium of education i.e. English, Hindi or Mother Tongue, tend to be library anxious while getting exposed to the library for the first time. Tests reveal that utilizing the library services rarely i.e., once in a month, is one of the major reasons for library anxiety being persistent in post-graduate students. There exists a positive relationship between emotional intelligence and library anxiety (r(140) = .178, p = .035), which paved way for further regression analysis. Further analysis disclosed that a unit of increase in EI will lead to 0.229 units increase in LA. So in order to know the factors contributing to this unanticipated increase, MANOVA analysis was done for factors. The results seems to be positive on the factors Perception of emotion and managing own emotion on library anxiety. This study distinct its work from published literatures by having contradicting results. The results show the real emotions of students who are emotionally intelligent, still hesitate to use library due to the fear of library i.e. library anxiety. This paper suggests the importance of information literacy programs, and awareness programs for the students to be emotionally intelligent and anxity free.

Keywords


Academic Achievements, Emotional Intelligence, Library Anxiety, Pondicherry University, Post-graduate Students

References





DOI: https://doi.org/10.17821/srels%2F2022%2Fv59i5%2F170654