Outsourcing of Services and Functions of Academic Libraries in Ahmedabad: a Research Study

Outsourcing is considered a management tool to improve efficiency, reduce cost, increase quality and concentrate organisations’ core activities or functions. Most of industries/sectors have applied this concept by giving out their some functions or services to outsourcing agencies. As libraries are considered service agencies, they have also accepted this concept to provide the best services to their users. Authors have selected 81 academic libraries in Ahmedabad city and tried to find out types of services or functions which are outsourced by targeted libraries. This research article also focuses on advantages, disadvantages, reasons, and opinions of librarians behind the outsourcing.