Librarian and Competencies: Route to Competitive Advantage
Subscribe/Renew Journal
Purpose: To investigate the status of core competencies in each librarian. In particular, to examine whether professional librarian is achieving or adopting core competencies and, if so, how they are integrated into the overall performance management system.
Design: Any library professional shall be asked to consider sets of skills, knowledge, abilities, and attributes in place in their organizations that may not be called core competencies but are, in fact, very similar.
Approach: Conduct a self performance analysis by completing a performance information questionnaire. The primary objective is to make sure that what they experience and perform are the key behaviors necessary to perform their respective jobs.
Findings: While competency development and implementation are not fast or easy processes as part of a larger performance management system, their use can help research libraries to recruit, hire, train, and retain valuable employees. In today's ever-changing and increasingly challenging environment, well-designed and implemented core competencies enable libraries and library staff to meet the needs of the tough user community. Taking the professional competency one step further, one can use the results of one’s evaluation to identify in what competencies individuals need additional development or training. This will help to focus the training needs on the goals of the position and company and help employees develop toward the ultimate success of the organization.
Implications: As core competencies apply to all professional librarians, when core competencies are introduced to library professionals, they are made aware of them through information sessions and other updates. They are subsequently published on staff Web sites and in library instruction book. Where core competencies are part of the annual evaluation, staffs are reminded of them during the performance appraisal process. New employees may learn of core competencies through job announcement and recruiting information, during job interviews, and certainly during post-hiring orientation.
Value:Core competencies afford:
- A platform for developing individual professional training and development strategy
- More reliable and well-articulated performance expectations for library professionals performance appraisal
- A better understanding by library staff of the skills, knowledge, abilities, and attributes valued by the organization
Keywords
- Johnston (W B); Packer (A E). Workforce: Work and workers in the twenty-first century, Indiana, Hudson Institute. 2000; p45-54.
- Kozlowski (S W); Farr (J L). An integrative model of updating and performance. New York, Harcourt. 1988; p95.
- Lawler (E E I). Motivation in work organizations. Monterey, CA, Brooks/Cole Publishing. 1973; p21-23.
- Salamon (L M). Human capital and America's future: An economic strategy for the nineties: London, The Johns Hopkins Press Ltd. 1991; p42-44.
- Yourdon (E). Decline and fall of the American Programmer. New Jersey, Englewood Cliffs. 1992; p115-119.
- Fichman (R G); and Kemerer (C F). Adoption of software engineering process innovations: The case of object orientation. Sloan Management Review. Vol. 34(2); 1993; p17-22.
- Huber (G P). A theory of the effects of advanced information technologies on organizational design, intelligence, and decision making. Academy of Management Review. Vol. 15(2); 1990; p47-71.
- Kozlowski (S W); Hults (B M). An exploration of climate for technical updating and performance. Personnel Psychology. Vol. 40; 1987; p539-53.
- Wood (R); and Bandura (A). Social cognitive theory of organizational management. Academy of Management Review. Vol. 14(3); 1989; p361-384.
- Zmud (R W). An examination of 'pushpull' theory applied to process innovation in knowledge work. Management Science. Vol. 30(6); 1984; p727-738.
- Essential Competencies for Library Managers. Available http://www.nps.gov/training/npsonly/INF/t-libmgr.htm.
- Library Instruction Competencies. Available http://www.hern.hawaii.edu/hern96/pt061/compten.htm.
- Middleton (Robert). Action Plan Marketing. Available http://www.actionplan.com.html.
- Special Libraries Association. Competencies for the special librarians of the 21st century. Available http://www.sla.org/content/professional/meaning/competency.cfm
Abstract Views: 499
PDF Views: 10