Journal of Information and Knowledge (Formerly SRELS Journal of Information Management)

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Total Quality Management for Library and Information Centres


Affiliations
1 DLIS, Andhra University, Visakhapatnam 530003, India
     

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Discusses about the indispensability of TQM for betterment and even for Survival. Specifies essentials of TQM and Process for implementation in LICs with a special note on Bench-marking.

Keywords

TQM, Total Quality Management, Library and Information Centres.
User
About The Author

N. David Livingstone
DLIS, Andhra University, Visakhapatnam 530003
India


Notifications

  • John Bank. Essence of TQM. New Delhi, Prentice Hall, 1996.

  • Dhawan (S M). (Ed.) Quest for quality. 46th ILA Seminar Papers, Ahmedabad. Jan. 3-6, 2001.

  • Rowley (Jennifer). Implementing TQM for Library Services, and Issues. Aslib Proceedings. Vol. 47(1); 1996; p17-21.


Abstract Views: 307

PDF Views: 5




  • Total Quality Management for Library and Information Centres

Abstract Views: 307  |  PDF Views: 5

Authors

N. David Livingstone
DLIS, Andhra University, Visakhapatnam 530003, India

Abstract


Discusses about the indispensability of TQM for betterment and even for Survival. Specifies essentials of TQM and Process for implementation in LICs with a special note on Bench-marking.

Keywords


TQM, Total Quality Management, Library and Information Centres.

References