![Open Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltextgreen.png)
![Restricted Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltextred.png)
![Open Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltextgreen.png)
![Open Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltext_open_medium.gif)
![Restricted Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltextred.png)
![Restricted Access](https://i-scholar.in/lib/pkp/templates/images/icons/fulltext_restricted_medium.gif)
Total Quality Management for Library and Information Centres
Subscribe/Renew Journal
Discusses about the indispensability of TQM for betterment and even for Survival. Specifies essentials of TQM and Process for implementation in LICs with a special note on Bench-marking.
Keywords
TQM, Total Quality Management, Library and Information Centres.
User
About The Author
Information
- John Bank. Essence of TQM. New Delhi, Prentice Hall, 1996.
- Dhawan (S M). (Ed.) Quest for quality. 46th ILA Seminar Papers, Ahmedabad. Jan. 3-6, 2001.
- Rowley (Jennifer). Implementing TQM for Library Services, and Issues. Aslib Proceedings. Vol. 47(1); 1996; p17-21.
![](https://i-scholar.in/public/site/images/abstractview.png)
Abstract Views: 241
![](https://i-scholar.in/public/site/images/pdfview.png)
PDF Views: 5