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Customer, Content and Conduit Analysis
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Information technology is having a sway in information business in the 1990s. Currently it is a telecommunication and computer networking surge heralding cyberspace communication boom. It joins with the wireless broadcast and telecast system in projecting an ubiquitous information access environment. It is bridging continental distance through data communication, video and voice communication. It is now customer access to information and responsiveness of the information system.
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