Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Theoretical Review of Growth of E-Commerce in India and its Relevance in Future Business Sustainability


Affiliations
1 Department of Management and Business Administration, Aliah University, Kolkata, India
     

   Subscribe/Renew Journal


Globalization and the resultant changes in technology and business environment have also caused a paradigm shift in tastes and preferences of the Indian consumers. Such situation it has made it necessity for marketers to understand how customers react to these changes. Interestingly, it has been observed that E-commerce provides a sustainable business future for companies over the conventional business practices. Online business helps companies to enhance awareness of their offerings by reaching various group of consumer. With its low costs, maintenance, and high potentiality of increases consumer awareness, e-commerce is an inherent component of both the present and future for business operations in India. The question, however, is how to integrate e-commerce strategies and sustainable development principles for the success of company. This paper also aims to discover factors which influence consumers in their buying decision by the companies' preoccupations for sustainable development.


Keywords

E-Commerce, Online Retailing, Internet, Sustainable Marketing, Technology Acceptance.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Agarwal, R., & Karahanna, E. (2000). Time flies when you're having fun cognitive absorption and beliefs about Information Technology usage. MIS Quarterly, 24 (4), 665-694.
  • Abell, W., & Lim, L. (1996). Business use of the internet in New Zealand: An exploratory study. Retrieved November 23, 2015: http://ausweb.scu.edu.au/aw96/business/abell/paper.htm
  • Clemons, E.K., & Kimbrough, S. (1986). Information systems, telecommunications and their effects on industrial organization. Proceedings of the 7th International Conference on Information Systems, San Drego, CA, December 5-8, 99-108.
  • Club of Rome (2012).The count-Up To 2052: An overarching framework for action. Retrieved January 22, 2016: http://www.clubofrome.org/?p=703
  • Connelly, B, L., Ketchen, D.J. Jr., & Slater, S.F. (2011). Toward a “theoretical toolbox” for sustainability research in marketing. Journal of the Academy of Marketing Science, 39, 86-100.
  • Davis, F. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
  • Davis,F.D., Bagozzi,R., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35 (8), 982–1003.
  • Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. MA: Addison-Wesley Reading.
  • Grewal, D., Iyer, G. R., & Levy, M. (2002). The internet retailing: Enablers, limiters and market consequences. Journal of Business Research, 57 (7), 703-713.
  • Gardner, C., & Amoroso, D. L. (2004). Development of an instrument to measure the acceptance of Internet Technology by consumers. Proceedings of the 37th Hawaii International Conference on System Sciences2004, Retrieved November 3, 2011: http://www.computer.org/comp/proceedings /hicss/2004/2056/ 08/205680260c.pdf
  • Heijden , H. (2004). User acceptance of hedonic information systems. MIS Quarterly, 23, 695–704.
  • Kallberg, J., & Burk, R. A. (2012). Online accountability and transparency in sustainable green business. Sustainability: The Journal of Record, 5(2), 85-88.
  • Khan, K., Nikov, A., & Rambharose, T. (2010). Checklist for usability evaluation and design of sustainable E-commerce services. Management and Sustainable Development, University of the West Indies, St. Augustine, Trinidad and Tobago (W.I.), 26.
  • Kettinger, W. J., Grover, V., Guha, S., & Segars, A. H. (1994). Strategic information systems revisited: A study in sustainability and performance. MIS Quarterly, 18 (1), 31-58.
  • Lodge, G. C. (2001). Our common future?. Harvard Business Review, 68, 221–222.
  • Lo, S.-F., & Sheu, H.-J. (2007). Is corporate sustainability a value-increasing strategy for business?. Corporate Governance: An International Review, 15 (2) 345-358.
  • Mazandarani, M. (2010). Comparison of the type of the web base advertising on E-commerce improvement. Journal of American Science, 6 (3), 150-156.
  • Menon, A., & Menon, A. (1997). Enviropreneurial marketing strategy: The emergence of corporate environmentalism as market strategy. Journal of Marketing, 61(1), 51–67.
  • Mishra, S. (2009). A conceptual framework for creating customer value in E-Retailing in India. South Asian Journal of Management, 16 (4),127- 147.
  • Nustini,Y. (2006). Determinants of sustainable competitive advantage due to an IT-Enabled Strategy, JSB,11(1). Retrieved December 3, 2016: https://media.neliti.com/media/publications/85784-EN-determinants-of-sustainable-competitive.pdf
  • Peppard, J., & Ward, J. (2004). Beyond strategic information systems towards an IS capability. Journal of Strategic Information Systems, 13, 167-194.
  • Poon, S., & Swatman, P. ( 1998). A longitudinal study of expectations in small business internet commerce. Proceedings of The Eleventh Bled International Conference on Electronic Commerce, pp. 295-309.
  • Rees, W. (1992). Ecological footprints and appropriate carrying capacity. Environment and Urbanization, 4 (2), 121–130.
  • Russo, A., & Mariani, M. (2013). Drawbacks of a delisting from a Sustainability Index: An empirical analysis. International Journal of Business Administration, 4(6), 29-40.
  • Roberts, P., & Dowling, G. (2002). Corporate reputation and sustained superior financial performance: A survey of the literature. Corporate Reputation Review, 23 (12), 1077-1093.
  • Ross, J. W., Beath, C. M., & Goodhue, D. L. (1996). Develop long-term competitiveness through IT assets. Sloan Management Review, 38(1), 31-42.
  • Rowley, J. (2001). Remodelling marketing communications in an Internet environment. Internet Research: Electronic Networking Applications and Policy,11(3), 203-212.
  • Shreshtha, A. (2014). Mobile commerce is going to be our focus area: Sachin Bansal. Retrieved December 24, 2015, http://www.exchange4media.com/digital/mobile-commerce-is-going-to-be-our-focus-areasachinbansal_ 56780.html
  • Sheopuri, A., & Sheopuri, A. (2015). New era of online shopping: Opportunities ahead in India. International Journal of Commerce, Business and Management (IJCBM), 4(2),1048.
  • Sharma, A. (2014). Upcoming trends Indian commerce domain. Retrieved December 23,2015: http://www.pcquest.com/upcoming-trends-indian-commerce-domain/
  • Sinha, P., Gokhale,S., & Rawal, S. (2015). Online retailing paired with kirana : A formidable combination for emerging markets. Customer Needs and Solutions, 2 (4), 317-324.
  • Statista, (2016). Retail e-commerce sales in India from 2012 to 2018 (in million U.S. dollars). Retrieved December 15, 2016: http://www.statista.com/statistics/289770/india-retail-e-commerce-sales/
  • Sui, D.Z., & Rejeski, D.W. (2002). Environmental impacts of the emerging digital economy: The E-for-Environment E-Commerce?. Environmental Management, 29 (2), 155–163.
  • Sur, S., & Pandey, M. (2015). Interactive television: Redefining the way of television advertising. PES Business Review,10 (1), 15-28.
  • Sun, H., & Zhang, P. (2006a). Causal relationships between perceived enjoyment and perceived ease of use: An alternative approach. Journal of Association for Information Systems, 7 (9), 618–645.
  • Sun, H., & Zhang, P, (2006 b). The role of moderating factors in user technology acceptance. International Journal of Human-Computer Studies, 64 (2), 53–78. doi:10.1016/j.ijhcs.2005.04.013.
  • Taylor, S., & Todd, P. (1995). Understanding information technology usage: A test of competing models. Information Systems Research, 6 (2), 144–176.
  • Venkatesh, V., & Davis, F.D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46 (2), 186-204.
  • Venkatesh, V., & Morris, M.G. (2000). Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behaviour. MIS Quarterly, 24(1), 115-139.
  • Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11 (4), 342–365.
  • Varadarajan, P. R. (1992). Marketing's contribution to strategy: The view from a different looking glass. Journal of the Academy of Marketing Science, 28 (4), 335–343.
  • Walczuch, R., Van Braven, G., & Lundgren, H. (2000). Internet Adoption Barriers for Small Firms in The Netherlands. European Management Journal, 18 (5), 561-572.
  • Poon, S., & Strom, J. (1997). Small Businesses' use of the Internet: Some realities. Retrieved November 22, 2015: http://www.isoc.org/inet97/proceedings/C2/C2_1.HTM
  • Yi, M.Y., & Hwang,Y. (2003).Predicting the use of web-based information systems: Self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model. International Journal of Human-Computer Studies, 59(4),431–449. doi:10.1016/S1071-5819(03)00114-9
  • Zhang, M. J., & Lado, A. A. (2001). Information systems and competitive advantage: A competency-based view. Technovation, 21 (3), 147-156.
  • Zhang, X. (2010). Dimensions of e-commerce benefits as perceived by businesses. Proceedings of the 2010 international conference on Artificial intelligence and computational intelligence: Part II, 52-57.

Abstract Views: 346

PDF Views: 1




  • Theoretical Review of Growth of E-Commerce in India and its Relevance in Future Business Sustainability

Abstract Views: 346  |  PDF Views: 1

Authors

Samiran Sur
Department of Management and Business Administration, Aliah University, Kolkata, India

Abstract


Globalization and the resultant changes in technology and business environment have also caused a paradigm shift in tastes and preferences of the Indian consumers. Such situation it has made it necessity for marketers to understand how customers react to these changes. Interestingly, it has been observed that E-commerce provides a sustainable business future for companies over the conventional business practices. Online business helps companies to enhance awareness of their offerings by reaching various group of consumer. With its low costs, maintenance, and high potentiality of increases consumer awareness, e-commerce is an inherent component of both the present and future for business operations in India. The question, however, is how to integrate e-commerce strategies and sustainable development principles for the success of company. This paper also aims to discover factors which influence consumers in their buying decision by the companies' preoccupations for sustainable development.


Keywords


E-Commerce, Online Retailing, Internet, Sustainable Marketing, Technology Acceptance.

References