Atithya: A Journal of Hospitality

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Study on Employee Attrition in the Hotels


Affiliations
1 Assistant Professor, AISSMS College of HMCT, Pune, Maharashtra, India
2 Assistant Professor, ACACS, Maharashtra, India
     

   Subscribe/Renew Journal


Representative turnover has reliably concerned worry for associations. a considerable level of representative turnover is deeply negative to each the Association and additionally the employees. Step by step directions to diminish worker’s turnover aim is associate exceptionally very important check for this time unit directors. Pay higher motivators and representative’s psychological feature procedures are pointless and recent practices of the human plus administration. to interrupt down worker’s turnover aim and its impact on authoritative results a hundred polls were spread to the primary and center line representatives in selected composed building trade. this is often a subjective analysis. The investigation was done through survey. From the economic science examination, it’s discovered that turnover aim has impact on steady loss factors, for instance, vocation development, operating hours, individual/family reasons, and reference to inner co-specialist, welfare, operating condition, and compensation.

Keywords

Attrition, Customers, Guest
User
Subscription Login to verify subscription
Notifications
Font Size

  • Anderson, J. R. (2005). Managing staff within the service sector: A literature review and abstract development. Journal of Business and Psychological Science, 20(4), 501-523.

  • Armstrong, D. J., Riemenschneider, C. K., Allen, M. W., & Philosopher, M. F. (2007). Advancement, voluntary turn-over and ladies in IT: A psychological feature study of work-family conflict. Data & Management, 44(2), 142-153.

  • Atchley, R. (1996). Frontline employees in long-run Care: Accomplishment, retention, associatedturnover problems in an era of rapid climb, pedantic commons at Miami University. Retrieved December 12, 2008, from http://sc.lib.muohio.edu/scripps_reports/15,

  • Brooker, B. (2008). Getting them is tough: Keeping them is tougher. Advertising Age, 79(2), p. 20.

  • Capelli, P., & Hamori, M. (2006), Govt loyalty and leader attributes. Instituto American state Empresa graduate school operating Paper, WP 06-10. Retrieved June 26, 2008, from http://ssrn.com/abstract=1011202

  • Chakravorty, B. (2005). BPO E-Sat 2005. Dataquest, 2228, Retrieved Gregorian calendar month 06, 2008, from Web.iseva.com/news-events/downloads/iSevaThe-preferred-employer.pdf.last

  • Cohen, D. J., & Prusak, L. (2001). In sensible company: However social capital makes organizations work. MA, Boston: Harvard Graduate School Press.

  • Coulson-Thomas, C. (1993). Human resources: The vital success factor. International Journal of Workforce, 11(5), 34-46.

  • Cheng, A., & Brown, A. (1998). HRM methods and labour turnover within the building industry: A comparative study of Australia and Singapore. The International Journal of Human Resource Management, 9(1), 136-154.

  • Dunne, H. (2007). Putting balance into business: Worklife balance as a technique for avoiding brain drain. Strategic Hour Review, 6(6), 28-31.

  • Economic Expert Intelligence Unit; EIU. (2007, January 16). Talent roadblocks larger barrier to growth in developed and rising markets. Says 5th Annual Business Executive Informing Survey. Retrieved July 25, 2008, from http://www.eiuresources.com/ mediadir/default. asp?PR=1590001959

  • Elangovan, A. R. (2001). Causal ordering of stress, satisfaction and commitment, and intention to quit: A structural equations analysis. Leadership and structure Development, 22(4), 159-165.

  • Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How will Managers scale back worker Intention to Quit? Journal of Social Control Psychological Science, 19(2), 170-187.

  • Friedman, T. L. (2007). The world is flat 3.0: A brief history of the twenty-first century. Picador.

  • Glass, A. (2007). Understanding people variations for competitive success. Industrial and Industrial Coaching, 39(2), 98-103.

  • Gupta, M. (2004). HR Challenges within the Indian software package Industry. IIT Bombay, Update No. 1.

  • HoraGurdeep, S. (2005). Retaining talent within the data economy. ICFAI HRM Review. Retrieved from http:// www.ircc.iitb.ac.in/~webadm/update/archives/1_ lssue2004/hr_management.html.

  • Iverson, R. D., & Deery, M. (2007). Turnover culture within the cordial reception Industry. Human Resource Management Journal, 7(4), 71-82.

  • Khatri, N., Chong, T. F., & Budhwar, P. (2001). Explaining turnover rate in associate Asian Context. Human Resource Management Journal, 11(1), 54-74.

  • Manpower. (2008b). The agenda for the new service workforce. Kuala Lumpur Manpower Inc.

  • McBey, K., & Karakowsky, L. (2001). Examining sources of influence on turnover rate within the part-time work context. Career Development International, 6(1), 39-37.

  • McCabe, V. S., & Savery, L. K. (2007). Butterflying: A replacement career pattern for Australia? Empirical evidence. Journal of Management Development, 26(2), 103-116.

  • Price, J L (2001). Reflections on the determinants of voluntary turnover. International Journal of Workforce, 22(7), 600-624.

  • Iverson, R. D., & Deery, M. (2007). Turnover culture within the cordial reception trade. Human Resources Management Journal, 7(4), 71-82.

  • Siong, Z. M. B., Mellor, D. J., Moore, K. A., & Firt, L. (2006). Predicting intention to quit within the center industry: Will the retail model fit? Journal of Social Control Psychological Science, 21(3), 231-243.

  • Tang, T. L. P., Kim, J. K., & Tang, D. S. H. (2000). Does perspective toward cash moderate the link between intrinsic job satisfaction and voluntary turnover? Human Relations, 53(2), 213-245.

  • Taylor, P., & Bain, P. (2003). Call centres in European country and outsourced competition from India. Retrieved July 9, 2008, from http://www.scotecon.net/publications/Call%20Centres%20 ,Scotland.pdf

  • Udo, G. J., Guimãrães, T., & Igbaria, M. (1997). An investigation of the antecedents of turnover intention of producing plant managers. International Journal of Operations and Production Management, 17(9), 912-930.

  • Wetzels, M., de Ruyter, K., & Lemmink, J. (1999). Role stress in after-sales service management. Journal of Service Analysis, 2(1), 50-67.


Abstract Views: 350

PDF Views: 0




  • Study on Employee Attrition in the Hotels

Abstract Views: 350  |  PDF Views: 0

Authors

Arun Deokar
Assistant Professor, AISSMS College of HMCT, Pune, Maharashtra, India
Mrudula Pardeshi
Assistant Professor, ACACS, Maharashtra, India

Abstract


Representative turnover has reliably concerned worry for associations. a considerable level of representative turnover is deeply negative to each the Association and additionally the employees. Step by step directions to diminish worker’s turnover aim is associate exceptionally very important check for this time unit directors. Pay higher motivators and representative’s psychological feature procedures are pointless and recent practices of the human plus administration. to interrupt down worker’s turnover aim and its impact on authoritative results a hundred polls were spread to the primary and center line representatives in selected composed building trade. this is often a subjective analysis. The investigation was done through survey. From the economic science examination, it’s discovered that turnover aim has impact on steady loss factors, for instance, vocation development, operating hours, individual/family reasons, and reference to inner co-specialist, welfare, operating condition, and compensation.

Keywords


Attrition, Customers, Guest

References