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Enterprise Value Stream Mapping:Satisfying Stakeholders
The research focuses on sustainability of organization which is very much important due to fluctuations in global economy, currency rates, demand and supply, stringent regulatory and legal norms, customers demanding needs and competition in market. There is a need for enterprise level value stream mapping approach in organization to understand the need of customer (every stakeholder) and map the business processes accordingly to satisfy the stakeholders.
Keywords
Value Stream Mapping, Malcolm Baldridge Awards, Lean Organization, Lean Six Sigma, Stakeholders, Lean Manufacturing, Six Sigma, Tata Business Excellence Model.
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- Rother, Mike and Shook, John, Learning to See: Value-stream Mapping to Create Value and Eliminate Muda, ISBN: 0966784308.
- Rich, Nick, Esain, Ann and Bateman, Nicola, Lean Evolution: Lessons from the Workplace.
- Deming, W.E. (1982), Out of the Crisis, Cambridge University Press, Cambridge.
- Juran, J.M. (1988), Juran on Planning for Quality, Free Press, New York, NY.
- Taylor, F.W. (1911), The Principles of Scientific Management, Harper and Bros., New York, NY.
- Gilbreth, Frank and Lillian (1924), The Quest of the One Best Way, Purdue University Frank and Lillian Gilbreth Papers, 1924.
- Website: http://en.wikipedia.org/wiki/Value_Stream_Mapping
- Peter Hines Presentation of Cardiff University.
- Motorola Case Study from www.motorola.com
- Value Stream Mapping from IOWA University.
- Workshop on Enterprise Value Stream Mapping by Lean Aerospace Initiative.
- Malcolm Baldrige Award.
- Tata Business Excellence Model.
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