Predictors of Employee Engagement:The Case of an Indian PSU

This paper explores the predictors of employee engagement in a public sector undertaking. The roles of situational factors, (HR policies and practices), personal attributes (age, gender, qualifications, work experience designation) and work values were examined as the potential predictors of employee engagement. A conceptual model was developed and tested with a sample collected using the survey method. The findings show that while some of the situational factors predict employee engagement, none of the personal attributes emerged as a critical predictor. The study demonstrated the importance of the situational factors and hence calls for giving increased importance to these factors while managing the human resources.