Employment in Organized & Unorganized Retail

This article examines employment and workers' satisfaction among those employed in organized and unorganized retail enterprises in Mumbai. Drawing cues from primary data, the article presents personal and household characteristics and features of labor market in organized and unorganized retail sectors. It illustrates that workers in organized retail are satisfied with the physical conditions of work while dissatisfied with the social aspects. This is the reverse for workers in unorganized retail. On relationship with employers/ supervisors, workers in organized sector appear far more satisfied than those in unorganized who showed moderate degree of satisfaction. Majority of workers in organized retail report are satisfied in training and development opportunities while those in unorganized are not.