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QCs’ Effectiveness Factors in Public & Private Enterprises in India
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The present study was undertaken in three PSUs and two PSEs from Eastern region to find out the 'factors' critical and responsible for QCs' effectiveness. Both primary and secondary data were collected in three phases during 2004-09 through questionnaire from 236 respondents representing 118 sample QCs. The data so collected were analyzed by PCA under FA with relevant validity analysis. Twenty-one and eleven 'factors' were extracted by this study as critical and responsible for QCs' effectiveness in sample PSUs and private sector enterprises respectively. Although the success and effectiveness measure varies between the organizations and QCs, these 'factors' would act as the catalyst of QCs' effectiveness in any type of industrial setting within this region.
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