Predicting Employee Engagement, Knowledge Sharing & OCB

This study evaluates the role of fair performance appraisal (PA) and reward and recognition (R&R) practices in fostering knowledge sharing, organizational citizenship behavior (OCB), and employee engagement. It also examines whether trust culture moderates the effect of PA and R&R on the above behavior.The data was collected from 217 full-time employees of manufacturing and service organizations in India. The results of the moderated multiple regression analysis suggest that fairness of PA and R&R significantly influence OCB and employee engagement. For knowledge sharing behavior only the effect of trust culture is significant. Trust culture also influence OCB and moderates the relationship between R&R and OCB. Organizations need to have fair PA and R&R practices and a culture of trust to encourage these behaviors.