Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Drivers of Employee Engagement:A Case Study of Private Banks in Ethiopia


Affiliations
1 Addis Ababa University, School of Commerce, Ethiopia
     

   Subscribe/Renew Journal


This study aims to show the drivers of employee engagement in private banks in Ethiopia. The study is quantitative in its approach and explanatory in its design. Cross- sectional survey research method was employed to collect data from 245 employees of private banks in Ethiopia. The correlation analysis based on Pearson correlation coefficient portrayed that there are strong significant relationships between factors considered as drivers and employee engagement. The regression result as shown by adjusted R square revealed that 82. 2% of variations in employee engagement is explained by job importance, job expectation, communication, employee relationship and organizational culture.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Alan, M. Saks, (2006), “Antecedents and Consequences of Employee Engagement”, Journal of Managerial Psychology, 21(7):600–19.
  • Armstrong, Micheal (2009), Armstrong Handbook of Human Resource Management Practice, 11th edition, London: Kogan Page Publishers.
  • Bhatla, Neeta (2011), “Employee Engagement Practices and Its Effect on Employee Performance with Special Reference to ICICI and HDFC Bank in Lucknow”, International Journal of Scientific & Engineering Research, 2(8), available at http:// www.ijser.or
  • Britt, T.W., Adler, A.B. & Bartone, P.T. (2001), “Deriving Benefits from Stressful Events: the Role of Engagement in Meaningful Work and Hardiness”, Journal of Occupational Health Psychology, 6 (1): 53-63.
  • Buhler, P. (2006), “Engaging the Workforce: A Critical Initiative for all Organizations”, Supervision, 67 (9): 18-20.
  • Catlette, B. & Hadden, R. (2001), Contented Cows Give Better Milk: the Plain Truth about Employee Relations and Your Bottom Line, Germantown: Saltillo Publishing.
  • Glen, Clayton (2006), “Key Skills Retention and Motivation: the War for Talent Still Rages and Retention Is the High Ground”, Industrial and Commercial Training, 38(1):37-45
  • Harter, J .K., Schmidt, F.L. & Keyes, C.L. (2002), “Well-Being in the Work place and its Relationship to Business Outcomes: A Review of the Gallup Studies”, in C.L. Keyes &J. Haidt (Eds.), Flourishing: The Positive Person and the Good Life,. Washington D.C.: American Psychological Association.
  • Hewitt Associates LLC (2004), “Research Brief: Employee Engagement Higher at Double Digit Growth Companies”, Available at www.hewitt.com.
  • Institute of Employment Studies (2005), Available at IES Website, www.employmentstudies.co.uk
  • Judith Leary-Joyce (2004), Becoming an Employer of Choice: Make Your Own Organization a Place Where People Want to Do
  • Great Work, CIPD Publishing, London Kahn, W.A. (1992), “To Be Fully There: Psychological Presence at Work”, Human Relations, 45(4): 321-49.
  • Kahn, William A. (1990), “Psychological Conditions of Personal Engagement and Disengagement at Work”, Academy of Management Journal, 33 (4): 692.
  • Kothari, C.R. (2004), Research Methodology: Methods and Techniques, 2nd Edition, New Delhi: New Age International Publishers
  • Langelaan, Saar Bakker, Arnold B. Lorenz J.P. van Doornen & Wilmar B. Schaufeli (2006), Burnout and Work Engagement: Do Individual Differences Make a Difference? Personality and Individual Differences, available at www.sciencedirect.com
  • Levinson, E. (2007), Developing High Employee Engagement Makes Good Business Sense, accessed at www.interactionassociates. com.
  • Lockwood, N. (2007), “Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role”, HR Magazine, 52 (3): 1-11.
  • Loehr, Jim & Tony Schwartz (2003), The Power of Full Engagement: Managing Energy, Not Time is the Key to High Performance, Free Press Publisher, New York.
  • Malhotra, N. K. & Peterson, M. (2006), Basic Research Marketing: A Decision-Making Approach (2nd Ed.), New Jersey: Pearson Education, Inc.
  • Mani, V. (2011), “Analysis of Employee Engagement and Its Predictors”, International Journal of Human Resource Studies,1(2): available at www.macrothink.org/ijhrs
  • Maslach, C., Schaufelli, W.B. & Leiter, M.P. (2001), “Job Burnout”, Annual Review of Psychology, 52: 397-422.
  • Mauno, Saija, Ulla Kinnunen & Mervi Ruokolainen (2007), “Job Demands and Resources as Antecedents of Work Engagement: A Longitudinal Study”, Journal of Vocational Behavior, 70(1):149-71.
  • Miles, M., B. & Huberman, A., M. (1994), Qualitative Data Analysis (2nd edition). CA: Sage Publications
  • Pallant, J. (2005), SPSS Survival Guide A Step by Step Guide to Data Analysis Using SPSS for Windows. 3rd Edition, Open University Press, New York.
  • Papalexandris, Nancy & Eleanna Galanaki (2009), “Leadership’s Impact on Employee Engagement: Differences among Entrepreneurs and Professional CEOs”, Leadership & Organization Development Journal, 30(4):365-85, https://doi.org/10.1108/ 01437730910961685
  • Robinson D., Perryman S. & Hayday S. (2004), The Drivers of Employee Engagement Report 408, Institute for Employment Studies, UK.
  • Rothbard, N.P. (2001), “Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles”, Administrative Science Quarterly, 46: 655-84
  • Saks, A.M. (2006), “Antecedents and Consequences of Employee Engagement”, Journal of Managerial Psychology, 21(7): 600-19.
  • Schaufeli, Wilmar B, Arnold B. Bakker & Marisa Salanova ( 2006), “The Measurement of Work Engagement with a Short Questionnaire A Cross-National Study”, Educational and Psychological Measurement 66(4):701-16.
  • Seijit, G. M. & Crim, D. (2006), “What Engages the Employees the Most or, the Ten C’s of Employee Engagement”, Ivey Business Journal Online
  • Watson , Towers (2009), Turbo Charging Employee Engagement: The Power of Recognition from Managers, Part I, accessed at http://www.towerswatson.com.
  • Wiley, J.W., Kowske, B.J. & Herman, A.E. (2010), “Developing and Validating a Global Model of Employee Engagement”, in Albrecht, S.L. (Ed.), Handbook of Employee Engagement: Perspectives, Issues, Research and Practice, Edward Elgar, Cheltenham

Abstract Views: 199

PDF Views: 0




  • Drivers of Employee Engagement:A Case Study of Private Banks in Ethiopia

Abstract Views: 199  |  PDF Views: 0

Authors

Worku Mekonnen Tadesse
Addis Ababa University, School of Commerce, Ethiopia

Abstract


This study aims to show the drivers of employee engagement in private banks in Ethiopia. The study is quantitative in its approach and explanatory in its design. Cross- sectional survey research method was employed to collect data from 245 employees of private banks in Ethiopia. The correlation analysis based on Pearson correlation coefficient portrayed that there are strong significant relationships between factors considered as drivers and employee engagement. The regression result as shown by adjusted R square revealed that 82. 2% of variations in employee engagement is explained by job importance, job expectation, communication, employee relationship and organizational culture.

References