Indian Journal of Industrial Relations: Economics & Social Dev.

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Communication Competence of Indian Engineers in IT & ITeS Sector


Affiliations
1 FORE School of Management, Qutub Institutional Area, New Delhi 110016, India
2 Indian Institute of Management Lucknow, Noida Campus, B-1, Sector 62, Noida 201307, India
     

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The software industry has been the fastest growing sector of the Indian economy. The present study aims at assessing if the Information Technology (IT) and Information Technology Enabled Services (ITES) engineers have the adequate skills to communicate best in cross-cultural environments as also reduce barriers while communicating and collaborating across functions, divisions and across companies. The results indicate that the professionals were substantially skilled in their listening, adjustability and flexibility components. Also, from the data analysis it could be inferred that demographic variables in this particular context have not been strong enough to differentiate the communication competencies between groups.
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  • Communication Competence of Indian Engineers in IT & ITeS Sector

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Authors

Reeta Raina
FORE School of Management, Qutub Institutional Area, New Delhi 110016, India
Neerja Pande
Indian Institute of Management Lucknow, Noida Campus, B-1, Sector 62, Noida 201307, India

Abstract


The software industry has been the fastest growing sector of the Indian economy. The present study aims at assessing if the Information Technology (IT) and Information Technology Enabled Services (ITES) engineers have the adequate skills to communicate best in cross-cultural environments as also reduce barriers while communicating and collaborating across functions, divisions and across companies. The results indicate that the professionals were substantially skilled in their listening, adjustability and flexibility components. Also, from the data analysis it could be inferred that demographic variables in this particular context have not been strong enough to differentiate the communication competencies between groups.

References