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Benchmarking Industry Practices in Sales HR in India
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This study reveals that most of the insurance companies are very new and the HR departments are juvenile with recently established HR departments under improvement. Activities like recruitment, training&development, compensation, incentives, rewards&recognition have been undertaken more or less in the same manner with slight differences. The process of performance management has been found to be varying in terms of the procedures, the parameters being the same. The recommendations involve initiatives to improve consultant performance and recruitment quality by improving the testing methods, online training and material implementation, etc.
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